Assistant Manager - Coach and Horses Hotel

seek.com.au; Randwick; On-site; AUD 65,000 - 85,000; Full time

Job summary

Coach and Horses Hotel in Randwick NSW is seeking an Assistant Manager to lead a medium-sized team and deliver a high standard of service across bar, gaming and food operations.

You’ll drive a positive culture, manage costs, and collaborate with the team on sales initiatives while ensuring compliance and exceptional guest experiences in a dynamic entertainment-led pub environment.

Qualifications

• A strong focus on maintaining and driving service standards, and fostering guest satisfaction.
• Experience leading teams in fast-paced hospitality settings.
• Ability to manage costs while driving revenue and guest engagement.

Responsibilities

• Leading a medium sized team and ensuring consistent quality customer experiences.
• Setting the example for the team and driving a positive culture.
• Maintaining cost controls and working on sales-driving initiatives.
• Overseeing bar, gaming and food service on shift.

Skills

Team leadership

Customer service

Cost control

Sales initiatives

Bar operations

Gaming operations

Food service

F&B operations

Job description

Assistant Manager - Coach and Horses Hotel

The Opportunity

Join this iconic entertainment led pub in Randwick NSW. We are looking for our next Assistant Manager to join our growing team in this thriving inner city venue.

As part of the Thomas Hotels group, you’ll join a venue that offers something for everyone: a premium sports hub, curated food and beverage experiences, dynamic function spaces, and a unique offering in food. This is your chance to make a thriving entertainment led venue your own.

About Thomas Hotels

We’re a proudly family-owned hospitality group with 22 venues across Sydney and regional NSW. Known for our strong community ties, world-class basics, and commitment to great people—we offer our leaders autonomy, support, and the chance to grow in a flat, connected organisation.

About the Venue

The Coach and Horses Hotel is a key venue located in the heard of Randwick with easy transport links by car, bus or light rail. It is a modernised hospitality site that benefits from high foot traffic and significant event uplift on big game days at the stadiums:

• Multi level operation with three bars
• Sports bar viewing on all key events
• Soon to be going through a full venue refurbishment
• Function and events spaces for all occasions
• Gaming facilities

The Role

As an Assistant Manager, your key focuses will include:

• Leading a medium sized team and ensuring they are consistently delivering a quality customer experience
• Setting the example for your team and driving a strong positive culture
• Maintaining cost controls as well as working with the team on sales-driving initiatives
• Overseeing all bar, gaming and food service whilst on shift.

Successful candidates will possess:

• A strong focus on maintaining and driving service standards whilst increasinggrowth and return visitationto the venue
• Ability to work in a fast-paced environment and have a hands-on management style
• A customer focus, always aiming to provide exceptional customer service
• A solid background in all facets of hotel operations, including gaming, F&B, functions & cellar areas
• The ability to work unsupervised and as part of a team
• Greatattention to detail
• Excellent personal presentation and communication skills
• Strong cash handling skills
• A desire to become a valued member of our family business and move forward in your careerwith future opportunities advertised internally first

We’re Looking For Someone Who:

• Brings at least 1 years of pub management experience
• Thrives in multi-format environments with multiple revenue streams
• Leads with energy, creativity, and a customer-first mindset
• Has a deep understanding of gaming, F&B, and high-volume trade
• Is proactive with compliance, licensing and team wellbeing
• Loves being on the floor, building relationships and mentoring talent

RSA, and RCG are essential.