Assistant Store Manager (Customer Eperience Manager)

Talent Corp; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Training & development

Career growth

Team culture

Job summary

Talent International is recruiting an Assistant Store Manager (Customer Experience Manager) for a premium bridal boutique in Rosebery, Inner Southern Sydney. You will partner with the Store Manager to oversee day‑to‑day operations, sales performance and delivering a flawless customer journey for every bride.

The role requires leadership, strong sales experience and a passion for fashion. Weekend and evening flexibility is expected in this fashion‑focused environment with a competitive salary and

Qualifications

• 3–5 years of retail management experience required.
• Strong sales and customer service background.
• Proven leadership and team coaching skills.
• Excellent communication and relationship-building abilities.
• Passion for fashion, styling and premium customer experiences.

Responsibilities

• Lead, coach and motivate a team of bridal stylists.
• Drive sales performance and achieve store targets.
• Deliver an exceptional, personalised customer experience for every bride.
• Support recruitment, training and development of the team.
• Manage customer enquiries, follow-ups and escalations.
• Coordinate in-store events, promotions and trunk shows.
• Maintain exceptional merchandising and presentation standards.

Skills

Retail management

Sales & customer service

Leadership

Communication

Fashion retail

Organization

Weekend/evening flexibility

Job description

Assistant Store Manager (Customer Eperience Manager)

Talent International is partnering with a leading international bridal retailer to recruit an experienced Assistant Store Manager (Customer Experience Manager). This is an exciting opportunity for a passionate retail leader to join a premium bridal boutique, working in a beautiful fashion-focused environment where exceptional customer experience is at the heart of everything they do. This is a permanent position based in Rosebery, Inner Southern Sydney.

Talent International is partnering with a leading international bridal retailer to recruit an experienced Assistant Store Manager (Customer Experience Manager). This is an exciting opportunity for a passionate retail leader to join a premium bridal boutique, working in a beautiful fashion-focused environment where exceptional customer experience is at the heart of everything they do. This is a permanent position based in Rosebery, Inner Southern Sydney.

The Role

Working alongside the Store Manager, you will help lead the day-to-day operations, sales performance and customer experience of the boutique.

Key responsibilities include:

• Lead, coach and motivate a team of bridal stylists
• Drive sales performance and achieve store targets
• Deliver an exceptional, personalised experience for every bride
• Support recruitment, training and development of the team
• Manage customer enquiries, follow-ups and escalations
• Coordinate in-store events, promotions and trunk shows
• Maintain exceptional merchandising and presentation standards

About You

You will ideally have:

• 3-5 years' retail management experience
• A strong background in sales and customer service
• Proven leadership and team coaching skills
• Excellent communication and relationship-building abilities
• A passion for fashion, styling and premium customer experiences
• Strong organisation and attention to detail
• Flexibility to work weekends and evenings

Experience within bridal, fashion, luxury or apparel retail would be highly regarded but is not essential.

What's on Offer?

• $80,000 + superannuation
• Premium, fashion-focused retail environment
• Comprehensive training and ongoing development
• Supportive and passionate team culture
• Genuine career growth within an expanding international business

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