Assistant Store Manager

Drake International; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Drake International is seeking an experienced Assistant Store Manager for a premium bridal store in Rosebery, Sydney. This newly created role supports growth and provides leadership within a high-performing team of stylists while delivering exceptional customer experiences during one of life’s most important purchases.

Reporting to the Store Manager, you will coach and develop stylists, drive sales performance, manage appointments, and oversee store operations to ensure seamless service

Qualifications

• Previous retail leadership experience as an Assistant Manager, Store Manager or similar.
• Strong coaching, mentoring and people leadership skills.
• Proven ability to drive sales performance and achieve KPIs.

Responsibilities

• Lead the sales floor during bridal appointments and consultations.
• Coach, mentor and support stylists to maximise performance and sales.
• Manage customer and family dynamics to ensure a seamless experience.
• Drive sales results and achieve conversion and revenue targets.
• Assist with store operations including reporting, audits and team communication.
• Ensure appointments run efficiently and deliver exceptional service standards.

Skills

Coaching

People leadership

Sales target achievement

Job description

An exciting opportunity exists for an experienced Assistant Store Manager to join a leading premium bridal retailer in Rosebery. This newly created role has been established to support continued business growth and provide additional leadership within a high-performing store environment.

Reporting directly to the Store Manager, you will play a pivotal role in delivering exceptional customer experiences while coaching and developing a team of stylists. This is a highly consultative retail environment where customers are making one of the most important purchasing decisions of their lives.

You will be responsible for supporting sales performance, leading the team on the floor, ensuring appointments run seamlessly, and creating memorable customer experiences from start to finish.

KEY RESPONSIBILTIES

• Lead the sales floor during bridal appointments and customer consultations
• Coach, mentor and support stylists to maximise performance and sales conversions
• Manage customer and family dynamics to ensure a seamless and positive experience
• Drive sales results and support the team in achieving conversion and revenue targets
• Assist with store operations including reporting, audits, customer reviews and team communication
• Ensure appointments run efficiently and deliver exceptional service standards

KEY REQUIREMENTS

• Previous retail leadership experience as an Assistant Manager, Store Manager or similar
• Strong coaching, mentoring and people leadership skills
• Proven ability to drive sales performance and achieve KPIs

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.