Bridal Boutique: Assistant Store Manager & CX Leader

Talent; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Premium retail environment

Career growth

Training and development

Job summary

Talent International is partnering with a leading international bridal retailer to recruit an experienced Assistant Store Manager (Customer Experience Manager) for a premium boutique in Rosebery, Sydney. You will work with the Store Manager to drive day-to-day operations, sales and customer experience.

Ideal candidates have 3-5 years in retail management, strong leadership and a passion for fashion. Weekend/evening flexibility is required in a fashion-forward environment.

Qualifications

• 3-5 years' retail management experience
• Strong background in sales and customer service
• Proven leadership and team coaching skills
• Excellent communication and relationship-building abilities
• A passion for fashion, styling and premium customer experiences
• Strong organisation and attention to detail

Responsibilities

• Lead, coach and motivate a team of bridal stylists
• Drive sales performance and achieve store targets
• Deliver an exceptional, personalised experience for every bride
• Support recruitment, training and development of the team
• Manage customer enquiries, follow-ups and escalations
• Coordinate in-store events, promotions and trunk shows
• Maintain exceptional merchandising and presentation standards

Skills

Retail management

Team leadership

Sales driven

Customer service

Communication

Job description

Talent International is partnering with a leading international bridal retailer to recruit an experienced Assistant Store Manager (Customer Experience Manager) for a premium boutique in Rosebery, Sydney. You will work with the Store Manager to drive day-to-day operations, sales and customer experience.

Ideal candidates have 3-5 years in retail management, strong leadership and a passion for fashion. Weekend/evening flexibility is required in a fashion-forward environment.