Assistant Manager

Yarraville-Footscray Bowling Club Inc; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff benefits and club privileges

Career development opportunities

Autonomy to contribute ideas

Job summary

Yarraville-Footscray Bowling Club Inc is seeking an experienced Assistant Manager to lead daily operations across hospitality, gaming and functions. Reporting to the General Manager, this hands-on role focuses on delivering outstanding guest experiences, developing staff and ensuring compliance across liquor, safety and workplace requirements.

You will oversee venue operations, roster management, budgeting of labour costs, and support event delivery while maintaining high presentation standards.

Qualifications

• Previous hospitality, club, pub or venue management experience.
• Strong leadership and people management skills.
• Excellent customer service and communication abilities.
• Sound understanding of food and beverage operations.
• Ability to lead from the front in a hands-on environment.
• Strong organisational and problem-solving skills.

Responsibilities

• Lead and supervise venue operations across hospitality, gaming and functions.
• Develop staff to deliver exceptional service standards.
• Coordinate staff rosters, labour costs and shift management.
• Handle customer enquiries, complaints and member engagement.
• Support event and function delivery.
• Assist with stock control, ordering and supplier management.
• Maintain compliance with liquor, gaming, food safety and workplace regulations.
• Monitor venue presentation, cleanliness and operational standards.
• Contribute to business improvement initiatives and revenue growth.
• Act as Duty Manager in the General Manager's absence.

Skills

Leadership

Customer service

Staff development

Roster management

Compliance

Liquor licensing

Tools

Hospitality POS

Venue management software

Job description

Location: Yarraville, Melbourne VIC
Position: Full Time
Salary: Competitive salary package based on experience

Join One of Melbourne's Most Progressive Community Clubs

The Yarraville-Footscray Bowling Club is a thriving community venue offering hospitality, gaming, functions, bowls, entertainment and member services. We are seeking an experienced and motivated Assistant Manager to play a key leadership role in our growing operation.

Reporting directly to the General Manager, this hands‑on position will assist in leading daily operations while ensuring exceptional customer experiences, strong team performance and compliance across all areas of the club.

If you are an energetic hospitality professional looking to take the next step in your management career, we would love to hear from you.

About the Role

As Assistant Manager, you will support the General Manager in the day‑to‑day operation of the club, including:

Leading and supervising venue operations across hospitality, gaming and functions

Managing and developing staff to deliver exceptional service standards

Coordinating staff rosters, labour costs and shift management

Handling customer enquiries, complaints and member engagement

Supporting event and function delivery

Assisting with stock control, ordering and supplier management

Maintaining compliance with liquor, gaming, food safety and workplace regulations

Monitoring venue presentation, cleanliness and operational standards

Assisting with business improvement initiatives and revenue growth strategies

Acting as Duty Manager and taking responsibility for venue operations in the absence of the General Manager

To be successful in this role, you will possess:

Previous hospitality, club, pub or venue management experience

Strong leadership and people management skills

Excellent customer service and communication abilities

Sound understanding of food and beverage operations

Ability to lead from the front in a hands‑on environment

Strong organisational and problem‑solving skills

Availability to work a rotating roster including nights, weekends and public holidays

Required Certifications

Victorian Responsible Service of Alcohol (RSA)

Victorian Responsible Conduct of Gambling (RCG)

Current First Aid Certificate (or willingness to obtain)

Current TAB or TAB Advanced Operators Certificate

Highly Desirable

Experience in club or gaming venue operations

Function and event management experience

Knowledge of roster management and labour cost control

Experience using hospitality POS and venue management systems

What We Offer

Opportunity to join a successful and growing community club

Supportive leadership team and positive workplace culture

Career development and progression opportunities

Autonomy to contribute ideas and improve operations

Attractive salary package for the right candidate

Staff benefits and club privileges