Assistant Manager- South East Area

Pegasus Leisure Group; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus program

Free onsite parking

Career development opportunities

Job summary

Pegasus Leisure Group in Melbourne is seeking experienced Assistant Managers to join our South East Melbourne venues. This hands-on, fast-paced leadership role supports the Venue Manager in daily operations and delivering outstanding customer experiences while developing a high-performing team.

You’ll help drive venue performance, manage rostering and training, oversee stock, and ensure compliance across gaming, liquor, and venue operations.

Qualifications

• Proven experience leading hospitality teams in fast-paced venues.
• Strong customer service focus with coaching abilities.
• Calm under pressure with excellent communication.
• Ability to manage stock, rostering and training.

Responsibilities

• Support day-to-day venue operations under the Venue Manager.
• Drive venue performance and financial targets.
• Lead, coach and support team members across the venue.
• Manage stock control and ordering processes.
• Assist with rostering, recruitment, onboarding and training.
• Ensure high standards of customer service and venue presentation.
• Assist with promotions, events and gaming operations
• Maintain compliance across gaming, liquor, TAB and venue operations.
• Support a positive and engaging team culture

Skills

Hospitality leadership

Customer service

Team leadership

Communication

Organisational skills

Job description

We’re looking for experienced and motivated Assistant Manager's to join our teams across our South East Melbourne venues.

This is a fantastic opportunity for a hospitality leader who enjoys being hands-on, thrives in fast-paced venues, and is passionate about delivering great customer experiences while supporting and developing a high-performing team.

Working closely with the Venue Manager, you’ll play a key role in the day-to-day operations of the venue, supporting team leadership, compliance, gaming operations, customer service and overall venue performance.

About the Venue

Pegasus Leisure Group (PLG) is the hospitality arm of the Melbourne Racing Club, managing a growing network of 17 pubs, clubs and hospitality venues across Victoria. Our venues include bistros, sports bars, function spaces and gaming areas, each focused on delivering great hospitality experiences within their local communities.

What You’ll Be Doing

• Supporting the day-to-day operations of the venue
• Assisting in driving venue performance and achieving financial targets
• Leading, coaching and supporting team members across the venue
• Managing stock control and ordering processes
• Supporting rostering, recruitment, onboarding and training
• Ensuring high standards of customer service and venue presentation
• Assisting with promotions, events and gaming operations
• Maintaining strong compliance across gaming, liquor, TAB and venue operations
• Supporting a positive and engaging team culture

What We’re Looking For

• Previous experience in a hospitality leadership or management role
• Strong understanding of venue operations and customer service
• A positive, hands-on and team-focused leadership style
• Ability to work well in fast-paced environments
• Strong communication and organisational skills
• Knowledge of gaming and compliance requirements is highly regarded
• Flexibility to work across a rotating roster including nights, weekends and public holidays
• Current Victorian RSA
• Current Victorian RSG
• Current Victorian Gaming Employee Licence
• Do Food Safely Certificate
• Full Australian working rights

Why Join PLG?

• Competitive salary package + Assistant Manager Bonus Program
• Supportive Venue and Operations Managers
• Career development and progression opportunities across 17 venues
• Ongoing training and leadership development
• Access to our year-round well-being initiatives, including our Employee Assistance Program for staff and family
• Leave options that suit your lifestyle, including paid parental leave, volunteer leave and cultural leave
• Free onsite parking
• Be part of one of Victoria’s leading hospitality and entertainment groups

A Role That Keeps You Moving

This is a fast-paced, hands-on hospitality role. It may involve standing for long periods, moving stock, lifting boxes or kegs, and navigating stairs throughout the venue.

Pegasus Leisure Group values and embraces diversity, inclusion and equal opportunity. We encourage applications from candidates of all backgrounds and experiences.