Assistant Manager — Hospitality & Club Operations

Yarraville-Footscray Bowling Club Inc; Melbourne; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Staff benefits and club privileges

Career development opportunities

Autonomy to contribute ideas

Zusammenfassung

Yarraville-Footscray Bowling Club Inc is seeking an experienced Assistant Manager to lead daily operations across hospitality, gaming and functions. Reporting to the General Manager, this hands-on role focuses on delivering outstanding guest experiences, developing staff and ensuring compliance across liquor, safety and workplace requirements.

You will oversee venue operations, roster management, budgeting of labour costs, and support event delivery while maintaining high presentation standards.

Qualifikationen

• Previous hospitality, club, pub or venue management experience.
• Strong leadership and people management skills.
• Excellent customer service and communication abilities.
• Sound understanding of food and beverage operations.
• Ability to lead from the front in a hands-on environment.
• Strong organisational and problem-solving skills.

Aufgaben

• Lead and supervise venue operations across hospitality, gaming and functions.
• Develop staff to deliver exceptional service standards.
• Coordinate staff rosters, labour costs and shift management.
• Handle customer enquiries, complaints and member engagement.
• Support event and function delivery.
• Assist with stock control, ordering and supplier management.
• Maintain compliance with liquor, gaming, food safety and workplace regulations.
• Monitor venue presentation, cleanliness and operational standards.
• Contribute to business improvement initiatives and revenue growth.
• Act as Duty Manager in the General Manager's absence.

Kenntnisse

Leadership

Customer service

Staff development

Roster management

Compliance

Liquor licensing

Tools

Hospitality POS

Venue management software

Jobbeschreibung

Yarraville-Footscray Bowling Club Inc is seeking an experienced Assistant Manager to lead daily operations across hospitality, gaming and functions. Reporting to the General Manager, this hands-on role focuses on delivering outstanding guest experiences, developing staff and ensuring compliance across liquor, safety and workplace requirements.

You will oversee venue operations, roster management, budgeting of labour costs, and support event delivery while maintaining high presentation standards.