Assistant Club Manager - Picklr Manly Warringah

Everi Pty; New South Wales; On-site; AUD 65,000 - 80,000; Full time

Job summary

The Picklr is expanding its operations in Australia and New Zealand, seeking an Assistant Club Manager to support day-to-day operations, programming, and customer service. The role focuses on enabling the Club Manager to drive growth through memberships, scheduling, and events.

You will train staff, manage program calendars, and ensure top-notch customer experiences in a fast-paced environment as The Picklr opens its second venue in Sydney in early 2027.

Qualifications

• Ability to clearly explain memberships and programming offerings.
• Excellent communication with team, management and corporate.
• Ability to organise and create program calendars and schedules.
• Ability to handle multiple tasks simultaneously and maintain composure in a fast-paced environment.

Responsibilities

• Understand all membership offerings and ways to play at The Picklr
• Run/train staff to run all core programs at The Picklr
• Proficient with club software programs (Playbypoint, Aircall, Hubspot, Wingfield, SWISH, etc.)
• Provide excellent customer service
• Create programming schedules
• Communicate with club manager, coaches, ambassadors, and front desk staff
• Assist with club cleaning and maintenance
• Complete assigned trainings on time
• Meet with the club manager regularly to ensure club goals are met

Skills

Membership explanation

Team communication

Program scheduling

Multitasking

Tools

Playbypoint

Aircall

Hubspot

Wingfield

SWISH

Job description

Job Description

The Assistant Club Manager position will aid the Club Manager with day-to-day operations, programming, and customer service. The goal of this role is to allow the Club Manager to focus on the larger picture (Membership sales, scheduling programs in advance, private event sales, etc.) while the assistant handles the daily tasks such as running of programs and customer service.

Overall Responsibilities

• Understands all membership offerings and ways to play at The Picklr
• Understands and is able to run/train staff to run all core programs at The Picklr
• Proficient with all club software programs (Playbypoint, Aircall, Hubspot, Wingfield, SWISH, etc.)
• Provide excellent customer service
• Create programming schedules
• Communicate with club manager, coaches, ambassadors, and front desk staff
• Assist with club cleaning and maintenance
• Complete assigned Trainings on time
• Meet with the club manager regularly to ensure club goals are being met

About the Employer

The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs in the USA. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. The Picklr Australia and New Zealand will be opening its second venue in Sydney in early 2027, offering Northern Beaches & North Shore pickleball players an opportunity to experience The Picklr's premium pickleball facilities. If you're ready to work hard and play hard, come and join our team.

About the Candidate

• Ability to effectively and clearly explain memberships and programming offerings at The Picklr
• Ability to communicate effectively with team members, management and corporate team
• Ability to organise and create program calendars and schedules
• Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment