Club Manager - Picklr Manly Warringah

The Picklr Australia; Northern Beaches Council; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Picklr Australia is expanding and opening a second venue in Sydney in early 2027. The Club Manager will drive overall success, overseeing membership sales, programming and backend operations at our indoor pickleball facility.

Responsibilities include leading staff, managing key software systems, delivering excellent customer service, coordinating events, and ensuring smooth day-to-day operations with strong communication across members and corporate teams.

Qualifications

• Minimum of 2 years of experience in a management position.
• Ability to effectively explain memberships and programming offerings.
• Strong communication with team, management and corporate staff.
• Ability to organize program calendars and schedules.
• Ability to create systems to maintain structure and consistency.

Responsibilities

• Manage all staff - hiring, training, scheduling, payroll, etc.
• Understand all software involved with running a club (Playbypoint, Aircall, Hubspot, Wingfield, SWISH, etc.)
• Provide excellent customer service
• Manage all club operational needs
• Manage corporate and private events/bookings
• Attend all assigned meetings and trainings
• Communicate with members, ambassadors, corporate team and staff

Skills

Staff management

Membership sales

Program scheduling

Customer service

Team training

Communication

Multitasking under pressure

Tools

Playbypoint

Aircall

Hubspot

Wingfield

SWISH

Job description

The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs in the USA. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. The Picklr Australia and New Zealand will be opening its second venue in Sydney in early 2027, offering Northern Beaches & North Shore pickleball players an opportunity to experience The Picklr’s premium pickleball facilities. If you’re ready to work hard and play hard, come and join our team.

Position Overview

The Club Manager will drive the overall success of The Picklr Club. This individual will need to understand all the aspects of running an indoor pickleball facility with specific focus on membership sales, club programming, and backend operations.

Overall Responsibilities

• Manage all staff - hiring, training, scheduling, payroll, etc.
• Understand all software involved with running a club (Playbypoint, Aircall, Hubspot, Wingfield, SWISH, etc.)
• Provided excellent customer service
• Manage all club operational needs
• Manage corporate and private events/bookings
• Attend all assigned meetings and trainings
• Communicate with members, ambassadors, corporate team and staff

Qualifications

• Minimum of 2 years of experience in a management position
• Ability to effectively and clearly explain memberships and programming offerings at The Picklr
• Ability to communicate effectively with team members, management and corporate staff
• Ability to organize and create program calendars and schedules
• Ability to, as needed, create systems to maintain structure and consistency
• Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment.
• Ability to learn new software and train employees Proficient with basic computer software (Word, Sheets, Excel, Xero, etc.)
  • Preferred sales experience of 2 years
  • Preferred customer service experience of 2 years
  • Preferred knowledge of pickleball community and game play

Certifications

• First Aid / CPR / AED
• RSA
• Police Check
• WWCC
• The Picklr Corporate Certification (certification to be complete after commencement of role)