APS2 - Passport Production Officer

Programmed Maintenance Services; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Programmed Maintenance Services in Sydney is seeking an APS2 Passport Production Officer to support a secure and responsive passport service. The role involves administrative duties, data entry, and processing tasks within a government environment.

Key responsibilities include scanning, data entry, quality checks, and document handling. The position is 100% office-based with potential contract extensions and KPIs to meet. Australian citizenship and baseline security preferred.

Qualifications

• Previous experience in administration, data entry, or high-volume processing.
• Strong attention to detail and accuracy.
• Good computer skills and confidence with Microsoft Office.
• Ability to follow instructions and established processes.
• Able to work efficiently in a repetitive, fast-paced environment.
• Meet productivity targets and KPIs.
• Work independently and within a team.

Responsibilities

• Scan passport application forms, photographs and supporting documentation.
• Process and enter information into internal systems accurately.
• Check passport photographs and documents for quality and suitability.
• Verify data and ensure information is correctly recorded.
• Undertake quality assurance checks to identify errors or inconsistencies.
• Sort, organise and manage physical applications and records.
• Support document filing, storage and secure disposal processes.
• Perform repetitive administrative and processing tasks while maintaining accuracy and productivity.
• Work collaboratively within a team to meet operational requirements, deadlines and KPIs.

Skills

Administration

Data entry

Document processing

High-volume processing

Tools

Microsoft Office

Job description

Programmed Maintenance Services - Sydney NSW

This is an excellent opportunity for someone with strong administrative, and stakeholder engagement skills who is looking to build on their experience within the Australian Government.

About the Role

As an APS2 Passport Production Officer, you will support the delivery of a secure, efficient and responsive passport service by undertaking a range of administrative and processing duties.

Key responsibilities may include:

• Scanning passport application forms, photographs and supporting documentation
• Processing and entering information into internal systems accurately and efficiently
• Checking passport photographs and documents for quality and suitability
• Verifying data and ensuring information is correctly recorded
• Undertaking quality assurance checks to identify errors or inconsistencies
• Sorting, organising and managing physical applications and records
• Supporting document filing, storage and secure disposal processes
• Performing repetitive administrative and processing tasks while maintaining accuracy and productivity
• Working collaboratively within a team to meet operational requirements, deadlines and individual performance targets (KPIs)

About You

To be successful, you will ideally have:

• Previous experience in administration, data entry, document processing or a high-volume processing environment
• Strong attention to detail and a commitment to accuracy
• Good computer skills and confidence using Microsoft Office and internal systems
• The ability to follow instructions, procedures and established processes
• Good organisational skills and the ability to work efficiently in a repetitive, fast-paced environment
• The ability to meet productivity targets and individual KPIs
• A positive attitude, reliability and willingness to learn new tasks
• The ability to work independently while contributing effectively to a team

Security Requirements

• Australian Citizenship is essential
• Baseline security clearance is preferred, or the ability to obtain one

What's on Offer?

• APS2 level opportunity within the Federal Government
• Sydney-based role
• Opportunity to gain valuable government experience
• Supportive and professional team environment
• Potential for contract extensions for the right candidates
• These positions are 100% office-based. There is no work-from-home arrangement available.

If you are an experienced data entry or government professional looking for your next opportunity, we would love to hear from you.

Who we are

At PERSOL, we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.

We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

To learn more about life at PERSOL, visit persolaustralia.com
Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.