Passport Processing Officer (APS2) – Fast-Paced Admin

Programmed Maintenance Services; Sydney; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Office-based role

Government experience

Contract extensions possible

Sydney-based role

Job summary

Programmed Maintenance Services – Sydney NSW is seeking an APS2 Production Officer to support a secure passport service through administrative and processing duties. The role involves high-volume data entry, document scanning, image processing and QA in a structured environment.

Ideal candidates will have strong administration, data entry or high-volume processing experience, great attention to detail, and the ability to work both independently and within a team in a fast-paced setting.

Qualifications

• Experience in administration, data entry or high-volume processing.
• Strong attention to detail and accuracy.
• Strong computer skills with Microsoft Office.
• Ability to follow instructions and established processes.
• Ability to work in a repetitive, fast-paced environment.
• Ability to meet productivity targets and KPIs.
• Positive attitude, reliability and willingness to learn new tasks.
• Ability to work independently while contributing to a team.

Responsibilities

• Scanning passport application forms, photographs and documents
• Processing and entering information into internal systems
• Checking passport photographs and documents for quality and suitability
• Verifying data and ensuring information is correctly recorded
• Undertaking quality assurance checks to identify errors or inconsistencies
• Sorting, organising and managing physical applications and records
• Supporting document filing, storage and secure disposal processes
• Performing repetitive administrative and processing tasks while maintaining accuracy and productivity
• Working collaboratively within a team to meet operational requirements, deadlines and KPIs

Skills

Administration

Data entry

Document processing

High-volume processing

Tools

Microsoft Office

Internal systems

Job description

Programmed Maintenance Services – Sydney NSW is seeking an APS2 Production Officer to support a secure passport service through administrative and processing duties. The role involves high-volume data entry, document scanning, image processing and QA in a structured environment.

Ideal candidates will have strong administration, data entry or high-volume processing experience, great attention to detail, and the ability to work both independently and within a team in a fast-paced setting.