Sydney-Based Government Passport Processing Officer

Programmed GO; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Programmed GO in Sydney is seeking an APS2 Production Officer to support the delivery of a secure passport service with administrative and processing duties. You will handle high-volume data entry, document scanning and quality checking in a structured, fast-paced environment.

Based in Sydney, you will work with a team to meet KPIs, receive training across duties, and adapt to changing operational requirements.

Qualifications

• Experience in administration, data entry, document processing or high-volume processing environments.
• Strong attention to detail and a commitment to accuracy.
• Good computer skills and confidence using Microsoft Office and internal systems.
• Ability to follow instructions, procedures and established processes.
• Organised and able to work efficiently in a repetitive, fast-paced environment.
• Ability to meet productivity targets and KPIs.
• Reliable, with a positive attitude and willingness to learn new tasks.
• Ability to work independently while contributing to a team.

Responsibilities

• Scanning passport application forms, photographs and supporting documentation.
• Processing and entering information into internal systems accurately and efficiently.
• Checking passport photographs and documents for quality and suitability.
• Verifying data and ensuring information is correctly recorded.
• Undertaking quality assurance checks to identify errors or inconsistencies.
• Sorting, organising and managing physical applications and records.
• Supporting document filing, storage and secure disposal processes.
• Performing repetitive administrative and processing tasks while maintaining accuracy and productivity.
• Working collaboratively within a team to meet operational requirements, deadlines and KPIs.

Skills

Administration

Data entry

Document processing

Stakeholder engagement

Attention to detail

Tools

Microsoft Office

Internal systems

Job description

Programmed GO in Sydney is seeking an APS2 Production Officer to support the delivery of a secure passport service with administrative and processing duties. You will handle high-volume data entry, document scanning and quality checking in a structured, fast-paced environment.

Based in Sydney, you will work with a team to meet KPIs, receive training across duties, and adapt to changing operational requirements.