Apparel Dept Lead - Service & Merch

JD Sports; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discount

Employee Assistance Program

Paid parental leave

Job summary

JD Sports in Sydney is seeking an energetic Department Supervisor to lead your department, uphold merchandising and visual standards, and drive sales while coaching the team.

You will model exceptional customer service, stay current with product knowledge, and work with management to improve performance.

2–3 years in retail, a positive attitude, strong time management and interpersonal skills are essential.

Qualifications

• 2–3 years of experience in retail or similar industry.
• Passion for delivering an amazing service experience for customers.
• Positive attitude with ability to motivate a team.
• Excellent time management to handle daily priorities.

Responsibilities

• Model exceptional customer service, every customer, every time.
• Guide and support the team to deliver a service-over-task environment.
• Be proactive in gaining and sharing product and brand knowledge.
• Support management to improve financial performance within the department.
• Coordinate with back-of-house to ensure product availability.
• Uphold company standards and deliver store visual excellence.

Skills

Customer service

Team leadership

Time management

Interpersonal skills

Job description

JD Sports in Sydney is seeking an energetic Department Supervisor to lead your department, uphold merchandising and visual standards, and drive sales while coaching the team.

You will model exceptional customer service, stay current with product knowledge, and work with management to improve performance.

2–3 years in retail, a positive attitude, strong time management and interpersonal skills are essential.