Apparel Department Lead — Service & Visual Excellence

JD Sports

Central Coast

On-site

AUD 55,000 - 65,000

Full time

2 days ago

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Benefits offered by this job

Staff discount

Job summary

JD Sports is looking for a Department Supervisor to join our team in NSW, Australia. You will lead your department, coach staff, and uphold merchandising and visual standards to deliver exceptional customer experiences. Availability across Sunday to Thursday is required as shifts vary.

Join a dynamic fashion retailer renowned for top brands and a culture that values service, energy, and teamwork. This role offers growth opportunities across Retail, Support Office, and Distribution, with staff

Qualifications

2-3 years of experience within retail or like industry.
You are passionate about delivering an amazing service experience for our customers.
You have a positive attitude, with capacity to create a motivating environment for your team.
You have excellent time management skills to ensure that daily priorities are executed in a timely manner.
Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members.

Responsibilities

Model exceptional customer service, every customer, every time.
Support and guide team to deliver exceptional service and a 'service over task' environment.
Actively gain, maintain and share product & brand knowledge for your department.
Support management team to improve financial performance within your department.
Work with back of house team to ensure product availability.
Uphold company standards and deliver store visual excellence.