APAC Software Training & Go-Live Expert

New World Management; Melbourne; Hybrid; AUD 65,000 - 95,000; Full time

Job summary

New World Management is seeking a Software Trainer who can turn complex software into clear, practical guidance. You will work with customers across APAC to implement a business solution, prepare for go-live and ensure effective day-to-day use, online or onsite.

This role blends training, consulting and project coordination. You’ll tailor sessions to varying levels of technical confidence, build useful resources, run demonstrations and workshops, and coordinate onboarding activities while

Qualifications

• Experience in software training or implementation consulting in a customer-facing role.
• Ability to translate complex software features into practical business outcomes.
• Strong communication and organisational skills to manage schedules and expectations.

Responsibilities

• Coordinate onboarding activities and plan go-live.
• Deliver training online or onsite to customers across APAC.
• Lead demonstrations and workshops for customer teams.
• Create user guides, tutorials, videos and upgrade materials for learning.
• Liaise with internal support and implementation teams post-go-live.

Skills

Software training

Implementation consulting

Customer-facing

Explain technical concepts

Project coordination

Client relationship

Communication

Education

Tertiary qualification in business/commerce/marketing/IT

Job description

New World Management is seeking a Software Trainer who can turn complex software into clear, practical guidance. You will work with customers across APAC to implement a business solution, prepare for go-live and ensure effective day-to-day use, online or onsite.

This role blends training, consulting and project coordination. You’ll tailor sessions to varying levels of technical confidence, build useful resources, run demonstrations and workshops, and coordinate onboarding activities while