Global Training Operations Lead

Amazon Inc.; Australia; Presencial; AUD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Amazon Web Services Australia Pty Ltd is seeking a Training Operations Specialist to orchestrate day-to-day training operations across APJ. You will coordinate trainer resources, LMS setup, and billing while ensuring a seamless experience for customers.

The role requires strong organization, proactive communication, and the ability to manage complex schedules in a fast-paced, multinational technology environment.

Formación

• Speak, write and read fluently in English.
• Experience in sales or sales support roles.
• Minimum of three (3) years of experience in a team coordination position.
• Exceptional written, verbal, and interpersonal communication skills.
• Positive, proactive and able to exercise good judgment.
• Experience with vendor contracts, PO management, invoicing and billing.

Responsabilidades

• Orchestrate end-to-end training deliveries across APJ, including contracting, trainer resourcing, LMS setup and billing.
• Coordinate digital team provisioning and access to AWS Skill Builder.
• Assign trained instructors to match customer needs while maximizing utilization.
• Manage trainer schedules, shuffles, and last-minute changes with clear communication.
• Maintain high data accuracy across LMS, Salesforce and other tools for reliable reporting.

Conocimientos

English Fluency

Sales Support

Team Coordination

Interpersonal Communication

Vendor & Finance Processes

Herramientas

LMS

Salesforce

Descripción del empleo

Amazon Web Services Australia Pty Ltd is seeking a Training Operations Specialist to orchestrate day-to-day training operations across APJ. You will coordinate trainer resources, LMS setup, and billing while ensuring a seamless experience for customers.

The role requires strong organization, proactive communication, and the ability to manage complex schedules in a fast-paced, multinational technology environment.