APAC Enterprise Growth Account Manager

Constructor.io; Sydney; Remote; AUD 90,000 - 135,000; Full time

Benefits offered by this job

Unlimited vacation

Stock options

Fully remote

Home office stipend

Apple laptops

Training budget

Parental leave

Collaborative team

Job summary

Constructor.io is seeking an experienced Account Manager to own a portfolio of enterprise SaaS clients. You will drive renewals, expansion opportunities, and strategic initiatives, engaging with VP+ and C-level stakeholders to demonstrate economic value and product impact.

You will partner with Customer Success, Sales, and product teams to advocate for customers, deliver data-driven insights, and grow the book of business. Fully remote role with a strong emphasis on ownership and accountability.

Qualifications

• 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).
• Proven success managing enterprise renewal and expansion cycles.
• Track record of meeting or exceeding retention and growth targets.
• Executive presence and ability to influence VP+ and C-level stakeholders.
• Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).
• Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.
• Exceptional organizational skills and ability to manage multiple complex accounts simultaneously.
• Experience leading cross-functional initiatives without direct authority.

Responsibilities

• You are the strategic lead for the clients in your book of business.
• You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
• You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
• You will uncover and manage risk within your book of business in a timely and effective manner.
• You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.
• You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.

Skills

Account Management

SaaS

Executive presence

Ecommerce KPIs

Data analysis

Cross-functional

Renewal & upsell

Stakeholder influence

Job description

Constructor.io is seeking an experienced Account Manager to own a portfolio of enterprise SaaS clients. You will drive renewals, expansion opportunities, and strategic initiatives, engaging with VP+ and C-level stakeholders to demonstrate economic value and product impact.

You will partner with Customer Success, Sales, and product teams to advocate for customers, deliver data-driven insights, and grow the book of business. Fully remote role with a strong emphasis on ownership and accountability.