APAC Enterprise Account Lead (SaaS)

Constructor; Sydney; Hybride; AUD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Unlimited vacation

Stock options

Remote-friendly

Work from home stipend

Apple laptop provided

Training budget

Parental leave

Impactful work

Résumé du poste

Constructor.io in Sydney, Australia is seeking an experienced Account Manager to lead strategic relationships across a portfolio of enterprise ecommerce clients. You will own renewals and expansions, demonstrate product and business value, and collaborate with Customer Success, Sales, and Product to drive measurable outcomes.

You will engage VP+/C-suite stakeholders, monitor customer health, analyze ecommerce metrics, and uncover upsell opportunities.

Qualifications

• 3+ years of Account Management in a SaaS company with ecommerce focus.
• Proven success managing enterprise renewal and expansion cycles.
• Executive presence to influence VP+ and C-level stakeholders.
• Strong understanding of ecommerce KPIs and data-driven insights.

Responsabilités

• You are the strategic lead for the clients in your book of business.
• Build strong relationships to understand goals and how Constructor maps to them.
• Manage complex renewal and upsell cycles end-to-end and demonstrate ROI.
• Uncover and manage risk within your book of business.
• Educate clients on new use cases and potential upsell opportunities.
• Regularly update internal systems and communicate status and next steps.

Connaissances

Account Management

SaaS

Enterprise

Renewals

Executive presence

Data analysis

Cross-functional leadership

Ecommerce KPIs

Outils

Search & Browse tech

Digital Analytics

Description du poste

Constructor.io in Sydney, Australia is seeking an experienced Account Manager to lead strategic relationships across a portfolio of enterprise ecommerce clients. You will own renewals and expansions, demonstrate product and business value, and collaborate with Customer Success, Sales, and Product to drive measurable outcomes.

You will engage VP+/C-suite stakeholders, monitor customer health, analyze ecommerce metrics, and uncover upsell opportunities.