APAC Dealer Relations & Onboarding Specialist

Tradeweb Markets; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Parental leave

Family-building support

Gym membership

Job summary

Tradeweb Markets in Sydney is seeking a focused APAC Dealer Relations professional to onboard and support sell-side dealers and liquidity providers across the APAC region. This fast-paced role coordinates product roll-outs and builds strong relationships to ensure platform, operational, and commercial readiness.

You will work closely with trading and technology teams, operate independently from day one, and manage the dealer lifecycle from initial meetings through go-live during the six-month

Qualifications

• 4–6 years of experience in electronic trading, ideally in platform support, dealer relations or front-office technology.
• Proven ability to communicate effectively with trading and technology stakeholders.
• Operates independently and takes ownership from day one.
• Strong troubleshooting and problem-solving instincts, with the judgement to escalate.
• Able to prioritise and maintain a professional, calm approach under pressure.
• Enjoys learning about and adapting quickly to new technologies and workflows.

Responsibilities

• Onboard and provide ongoing product and operational support and training to the dealer community across Tradeweb's products.
• Own day-to-day account management across the dealer lifecycle.
• Take ownership of platform stability: ensure platforms perform as expected, investigate production issues (including log analysis), implement preventative checks, and escalate to internal technical teams, keeping dealers informed through resolution.
• Manage new dealer implementations and product roll-outs end to end, from initial meetings through setup, testing, and go-live, liaising with technical and business teams.
• Handle 1st and 2nd line API and product implementation queries.
• Support business growth alongside the Product Management team to develop new markets and initiatives.
• Proactively engage the dealer community to improve collaboration and maintain strong working relationships.

Skills

Electronic trading experience

Communication with trading & tech

Independent from day one

Troubleshooting

Prioritisation

Learning quickly

Job description

Tradeweb Markets in Sydney is seeking a focused APAC Dealer Relations professional to onboard and support sell-side dealers and liquidity providers across the APAC region. This fast-paced role coordinates product roll-outs and builds strong relationships to ensure platform, operational, and commercial readiness.

You will work closely with trading and technology teams, operate independently from day one, and manage the dealer lifecycle from initial meetings through go-live during the six-month