APAC Dealer Relations Specialist (Sydney)

Candidate Experience site; Sydney; On-site; AUD 100,000 - 140,000; Full time

Job summary

Tradeweb seeks an APAC Dealer Relations specialist in Sydney to onboard and support sell-side dealers across multiple product verticals. The role manages the dealer lifecycle, coordinates roll-outs, and builds strong relationships ensuring platform readiness.

Works closely with trading and technology teams and operates independently from day one. Ideal candidates have 4–6 years in electronic trading, strong communication with both traders and engineers, and a proactive mindset to troubleshoot

Qualifications

• 4–6 years of electronic trading experience in platform support or dealer relations.
• Strong communication with trading and technology stakeholders.
• Ability to work independently from day one and take ownership.
• Good troubleshooting skills with escalations as needed.

Responsibilities

• Onboard and support dealer community across Tradeweb products.
• Manage day-to-day dealer lifecycle and account management.
• Ensure platform stability and investigate production issues with log analysis.
• Lead end-to-end dealer implementations and product roll-outs.
• Handle API and product implementation queries (1st/2nd line).
• Support growth with Product Management to develop markets.
• Engage dealer community to improve collaboration.

Skills

Dealer relations

Electronic trading

Communication

Problem solving

Log analysis

Ownership

Education

Finance or technology degree

Tools

API concepts

Job description

Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets. Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America’s Best Companies and by U.S. News & World Report as one of the Best Financial Services Companies to Work For.

As a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues. We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability.

New field

An opportunity has arisen to join Tradeweb's APAC Dealer Relations team in Sydney. Working in a fast-paced, dynamic environment, this role onboards and supports sell-side dealers and liquidity providers across the APAC region and multiple product verticals, managing the dealer lifecycle, coordinating product roll-outs, and building strong relationships to ensure platform, operational, and commercial readiness. The role works closely with trading and technology teams and suits someone who can operate independently from day one.

Key Responsibilities

• Onboard and provide ongoing product and operational support and training to the dealer community across Tradeweb's products
• Own day-to-day account management across the dealer lifecycle
• Take ownership of platform stability: ensure platforms perform as expected, investigate production issues (including log analysis), implement preventative checks, and escalate to internal technical teams, keeping dealers informed through resolution
• Manage new dealer implementations and product roll-outs end to end, from initial meetings through setup, testing, and go-live, liaising with technical and business teams
• Handle 1st and 2nd line API and product implementation queries
• Support business growth alongside the Product Management team to develop new markets and initiatives
• Proactively engage the dealer community to improve collaboration and maintain strong working relationships

Essential Requirements

• 4 - 6 years of experience in electronic trading, ideally in a platform support, dealer relations, or front-office technology capacity
• Proven ability to communicate effectively with both trading and technology stakeholders
• Operates independently and takes ownership from day one
• Strong troubleshooting and problem-solving instincts, with the judgement to escal
• Able to prioritise and maintain a professional, calm approach under pressure
• Enjoys learning about and adapts quickly to new technologies and workflows

Preferred Requirements

• Knowledge of fixed income products is a plus
• Finance or technology degree preferred but not essential

Work Arrangement and Location

Sydney-based, with full-time office presence required throughout the six-month probation period.

8am start in line with core market hours.

Our Values

At Tradeweb, our values guide how we work: we share ideas, stay curious, take ownership, exceed expectations, act responsibly and embrace differences. Together, they create a collaborative environment where everyone can contribute and succeed.

Benefits

We offer a comprehensive range of benefits designed to support our employees at every stage of life and career. These include enhanced parental leave, family-building and postpartum support through Maven, subsidised gym membership, a wide range of learning and development opportunities and much more!

Specific offerings vary by location, and our team can provide further information about the benefits available to you during the recruitment process.

Applicant Privacy Notice

Tradeweb collects and processes personal data provided during recruitment to assess your suitability for employment, manage your application and meet applicable legal requirements. Your information may be shared with relevant Tradeweb group companies and service providers supporting recruitment, including in other countries, subject to applicable data protection requirements. For information about Tradeweb’s privacy practices and applicable privacy rights, please review our Privacy Policy (https://www.tradeweb.com/privacypolicy/) together with any applicant-specific or local privacy notices provided during the application process. For privacy enquiries, contact [e-mail].