Senior Change Communications Adviser

Kingston Business School; Sydney; Vor Ort; AUD 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Parental leave & family support

Gym membership

Learning & development opportunities

Zusammenfassung

Tradeweb is seeking an APAC Dealer Relations Specialist in Sydney to onboard and support sell-side dealers and liquidity providers across APAC. You will manage dealer lifecycle, coordinate product roll-outs, and build strong relationships to ensure platform readiness.

The role requires 4–6 years in electronic trading, strong communication with trading and tech teams, and the ability to operate independently from day one. Full-time office presence in Sydney during probation.

Qualifikationen

• 4–6 years of experience in electronic trading or platform support
• Proven ability to communicate with trading and technology stakeholders
• Operates independently from day one
• Strong troubleshooting and problem-solving instincts
• Ability to prioritise and stay calm under pressure

Aufgaben

• Onboard and provide ongoing product and operational support to dealers across Tradeweb's products
• Own day-to-day account management across the dealer lifecycle
• Ensure platform stability and investigate production issues with internal teams
• Manage dealer implementations and product roll-outs end-to-end
• Handle API and product implementation queries
• Support business growth by developing new markets and initiatives
• Engage the dealer community to improve collaboration and relationships

Kenntnisse

Electronic trading

Dealer relations

Stakeholder communication

Independent operator

Troubleshooting

Ausbildung

Finance or technology degree

Tools

API support

Jobbeschreibung

APAC Dealer Relations Specialist (Sydney)

Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets. Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America's Best Companies and by U.S. News & World Report as one of the Best Financial Services Companies to Work For.

As a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues. We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability.

An opportunity has arisen to join Tradeweb's APAC Dealer Relations team in Sydney. Working in a fast-paced, dynamic environment, this role onboards and supports sell‑side dealers and liquidity providers across the APAC region and multiple product verticals, managing the dealer lifecycle, coordinating product roll-outs, and building strong relationships to ensure platform, operational, and commercial readiness. The role works closely with trading and technology teams and suits someone who can operate independently from day one.

Key Responsibilities

• Onboard and provide ongoing product and operational support and training to the dealer community across Tradeweb's products
• Own day‑to‑day account management across the dealer lifecycle
• Take ownership of platform stability: ensure platforms perform as expected, investigate production issues (including log analysis), implement preventative checks, and elevate to internal technical teams, keeping dealers informed through resolution
• Manage new dealer implementations and product roll-outs end to end, from initial meetings through set‑up, testing, and go‑live, liaising with technical and business teams
• Handle 1st and 2nd line API and product implementation queries
• Support business growth alongside the Product Management team to develop new markets and initiatives
• Proactively engage the dealer community to improve collaboration and maintain strong working relationships

Essential Requirements

• 4–6 years of experience in electronic trading, ideally in a platform support, dealer relations, or front‑office technology capacity
• Proven ability to communicate effectively with both trading and technology stakeholders
• Operates independently and takes ownership from day one
• Strong troubleshooting and problem‑solving instincts, with the judgement to elevate
• Able to prioritise and maintain a professional, calm approach under pressure
• Enjoys learning about and adapts quickly to new technologies and workflows

Preferred Requirements

• Knowledge of fixed income products is a plus
• Finance or technology degree preferred but not essential

Work Arrangement and Location

Sydney‑based, with full‑time office presence required throughout the six‑month probation period. 8am start in line with core market hours.

Our Values

At Tradeweb, our values guide how we work: we share ideas, stay curious, take ownership, exceed expectations, act responsibly and embrace differences. Together, they create a collaborative environment where everyone can contribute and succeed.

Benefits

We offer a comprehensive range of benefits designed to support our employees at every stage of life and career. These include enhanced parental leave, family‑building and postpartum support through Maven, subsidised gym membership, a wide range of learning and development opportunities and much more! Specific offerings vary by location, and our team can provide further information about the benefits available to you during the recruitment process.

Applicant Privacy Notice

Tradeweb collects and processes personal data provided during recruitment to assess your suitability for employment, manage your application and meet applicable legal requirements. Your information may be shared with relevant Tradeweb group companies and service providers supporting recruitment, including in other countries, subject to applicable data protection requirements. For information about Tradeweb's privacy practices and applicable privacy rights, please review our Privacy Policy.