Allied Health Practice Operations Manager

PAULISA Pty Ltd; Townsville City; On-site; AUD 72,000 - 88,000; Full time

Job summary

PAULISA Pty Ltd is seeking a dedicated administration professional to support a busy allied health practice in Townsville. This full-time, client-facing role runs Monday to Friday 8am–5pm, with some negotiation flexibility, and offers a starting salary from $80,000 per year plus superannuation.

You will manage clinician diaries, handle claims via HICAPS, process accounts, and maintain financial records using MYOB and practice management software, ensuring smooth day-to-day operations and strong

Qualifications

• Experience in a busy allied health environment is desirable.
• Experience using MYOB is essential.
• Experience using practice management software is highly desirable.
• Experience with claims processing, HICAPS, third-party insurers, NDIS and accounts management is highly desirable.
• Strong communication skills and the ability to work effectively with clients, practitioners and third-party referrers.
• Availability to work Monday to Friday between 8am and 5pm, with flexibility open to negotiation.

Responsibilities

• Support day-to-day administration within a busy allied health practice.
• Client facing role, managing clinician diaries, claims processing, account remittance processes, invoicing sub tenants, monthly account reconciliation processes.
• Communicate effectively with clients, practitioners and third-party referrers.
• Process claims using HICAPS and manage claims involving third-party insurers and the NDIS.
• Manage accounts and maintain accurate financial and practice records.
• Use MYOB and practice management software to support efficient practice operations.

Skills

Communication

Organisation

Teamwork

Tools

MYOB

Practice management software

HICAPS

NDIS

Job description

PAULISA Pty Ltd is seeking a dedicated administration professional to support a busy allied health practice in Townsville. This full-time, client-facing role runs Monday to Friday 8am–5pm, with some negotiation flexibility, and offers a starting salary from $80,000 per year plus superannuation.

You will manage clinician diaries, handle claims via HICAPS, process accounts, and maintain financial records using MYOB and practice management software, ensuring smooth day-to-day operations and strong