Practice Manager

Curamoir Healthcare Recruitment; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Curamoir Healthcare Recruitment is seeking a proactive Practice Manager to oversee day-to-day admin and operations across a multi-site allied health network in Malvern East, Victoria. The role blends front-of-house client service with ownership of systems, workflows, and compliance, while guiding the administrative team.

You will work closely with the Clinical Director to keep operations running smoothly, resolve issues, and continually enhance records, scheduling and billing processes in a

Qualifications

• Experience in practice management or senior healthcare administration
• Strong communication and friendly client service style
• Manage bookings, billing, payments, and records
• Proficient in Microsoft Office including Excel
• High attention to detail with strong organisation and problem-solving
• Allied health admin experience preferred
• Cliniko, HICAPS, and/or NDIS billing exposure preferred

Responsibilities

• Oversee day-to-day admin and operations of a multi-site allied health practice
• Manage front-of-house services: phones, enquiries, bookings, payments
• Own systems, workflows, and operational follow-through
• Support and guide administrative team
• Improve processes; ensure high standards in records, scheduling, billing, compliance
• Collaborate with Clinical Director to run operations efficiently
• Proactively resolve operational issues

Skills

Practice management

Communication skills

Bookings & billing

Organisation

Allied health admin

Billing software exposure

Tools

Microsoft Office

Excel

Cliniko

HICAPS

NDIS billing

Job description

Curamoir Healthcare Recruitment – Malvern East VIC

You will oversee the day-to-day administrative and operational management of a multi-site allied health practice. This is a working Practice Manager role where you will combine front-of-house client service (phones, enquiries, bookings, payments) with ownership of systems, workflows, and operational follow-through. You will support and guide the administrative team, improve processes, and help maintain high standards across client records, scheduling, billing, and compliance. You will work closely with the Clinical Director to keep operations running efficiently and proactively resolve issues.

Key responsibilities

• Oversee day-to-day administrative and operational management of a multi-site allied health practice
• Manage front-of-house client service including phones, enquiries, bookings, and payments
• Own systems, workflows, and operational follow-through
• Support and guide the administrative team
• Improve processes and maintain high standards across client records, scheduling, billing, and compliance
• Work closely with the Clinical Director to keep operations running efficiently
• Proactively resolve operational issues

About you

• Experience in practice management or senior healthcare administration (or similar)
• Strong communication skills and confident, friendly client service style
• Proven ability to manage bookings, billing, payments, and client records
• Proficient on Microsoft Office including Excel
• High attention to detail with strong organisation and problem-solving
• Allied health/medical admin experience (ideal)
• Cliniko, HICAPS, and/or NDIS billing exposure (nice to have)