Clinic Operations Lead (Full-Time) – Allied Health

Sports & Spinal; Queensland; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

50% off our services for you and your

Employee Assistance Program (EAP)

Paid parental leave

Social team events

Ongoing training and development

Job summary

Sports & Spinal Physiotherapy is seeking an Office Manager for our Burleigh clinic to lead daily operations, support clinicians and ensure an exceptional patient experience. You will run administrative processes, coordinate scheduling and billing, and work closely with the Practice Leader to optimise clinic performance.

This full-time role offers a supportive allied health team, development opportunities and a structured environment with a dedicated admin support staff, aiming to keep the clinic

Qualifications

• Experience managing a clinic or similar healthcare practice.
• Proven ability to lead an admin team and coordinate workflows.
• Strong communication and time-management skills.

Responsibilities

• Oversee day-to-day administration and operations of the clinic.
• Lead and support the administration team and casual staff.
• Coordinate appointment scheduling, phone inquiries and front desk tasks.
• Assist with billing, payments, invoicing and reconciliations.
• Support clinician operations, diary management and clinic coordination.
• Maintain accurate patient records and administrative processes.
• Identify workflow improvements and boost efficiency.
• Collaborate with Practice Leader to drive clinic performance.

Skills

Office management

Healthcare administration

Team leadership

Scheduling & diary management

Communication

Tools

Practice management software

Job description

Sports & Spinal Physiotherapy is seeking an Office Manager for our Burleigh clinic to lead daily operations, support clinicians and ensure an exceptional patient experience. You will run administrative processes, coordinate scheduling and billing, and work closely with the Practice Leader to optimise clinic performance.

This full-time role offers a supportive allied health team, development opportunities and a structured environment with a dedicated admin support staff, aiming to keep the clinic