Aged Care Client Services Coordinator (Hybrid)

Mecwacare; Ballarat; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Training and Development opportunities

Hybrid Flexible Working

Not-For-Profit Salary packaging

Employee Assistance Program

Career Progression Opportunities

Job summary

MecwaCare is seeking a capable Client Services roster coordinator to join our Home Care Services team in Ballarat. You will roster Direct Care Workers and nurses to support older people at home and in the community, while managing calls, emails and rostering priorities.

Working with case managers, clients and field staff, you will help services run smoothly, in a hybrid role with opportunities for training and career progression.

Qualifications

• Rostering and scheduling experience, ideally in aged care or disability services.
• Strong organisational and administration skills with attention to detail.
• Ability to manage calls, emails and rostering priorities in a busy environment.
• Knowledge of CHSP, HACC guidelines and the My Aged Care Portal, or willingness to learn.
• Current NDIS Worker Screening Check.
• Current Victorian Driver's License.

Responsibilities

• Roster Direct Care Workers and nurses to support older people at home and in the community.
• Manage calls and scheduling changes and keep records accurate.
• Collaborate with case managers, clients and field staff to keep services running smoothly.

Skills

Rostering experience

Organisational skills

Microsoft Office

CareLink+

Education

Certificate IV in Aged Care / Community Services (preferred)

Tools

Carelink+

Microsoft Office

Job description

MecwaCare is seeking a capable Client Services roster coordinator to join our Home Care Services team in Ballarat. You will roster Direct Care Workers and nurses to support older people at home and in the community, while managing calls, emails and rostering priorities.

Working with case managers, clients and field staff, you will help services run smoothly, in a hybrid role with opportunities for training and career progression.