Hybrid Aged Care Service Coordinator – Home-Based

Great Service Pty Ltd; Melbourne; Hybrid; AUD 60,000 - 70,000; Full time

Job summary

Great Service Pty Ltd is a well-established Home Care provider offering a hybrid work-from-home role with a busy Bentleigh office. The Service Coordinator will manage and coordinate care for home-based clients, ensuring clear communication with clients and carers and accurate rosters.

The role emphasizes teamwork, attention to detail, and excellent admin skills. Candidates with scheduling experience and a genuine passion for elderly care are preferred.

Qualifications

• Commitment, dedication and passion for your work.
• Reliability, loyalty and flexibility.
• Ability to work in a close team environment.
• Excellent verbal and written communication skills.
• Sense of calm and composure.
• Understanding the importance of attention to detail and accuracy.
• Solid computer and administration skills.
• Ability to build relationships with carers and clients.
• Sense of humour.
• Passion for caring for the elderly.
• Experience in Community Aged care an advantage.
• Scheduling experience an advantage.

Responsibilities

• Coordinate our care services to home-based clients.
• Use our software to search for suitable care workers.
• Communicate with our care staff about service requests and client requirements.
• Liaise with our clients and care workers.
• Use our software system to search, communicate and book services.
• Deal with all customer service issues.
• Deal with all carer-related issues.
• Ensure the roster and database are always accurate.

Skills

Communication skills

Team player

Attention to detail

Administration skills

Relationship building

Scheduling experience

Job description

Great Service Pty Ltd is a well-established Home Care provider offering a hybrid work-from-home role with a busy Bentleigh office. The Service Coordinator will manage and coordinate care for home-based clients, ensuring clear communication with clients and carers and accurate rosters.

The role emphasizes teamwork, attention to detail, and excellent admin skills. Candidates with scheduling experience and a genuine passion for elderly care are preferred.