Aged Care Administration & Front Desk Lead

Estia Health; Shire Of Dandaragan; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Retail savings with the Blue LightCard

Discounted car hire

Employee Assistance Program for you &/

Free Wellbeing App to support your健康

Job summary

Estia Health is seeking a friendly and proactive receptionist/administration professional to join our team in Australia. You will manage the front desk, handle calls and emails, and welcome visitors, while supporting the residential aged care managers in daily tasks and ensuring smooth operation of the home.

The role requires strong interpersonal and written communication skills, a proactive attitude, and solid computer and data skills.

Qualifications

• Experience in reception/administration is highly regarded.
• Strong interpersonal and written communication skills.
• Proactive attitude and ability to work in a fast-paced environment.

Responsibilities

• Manage the front desk, answer calls and emails, and greet visitors.
• Provide friendly customer service in person, over phone, and via email.
• Support office manager and aged care manager in daily tasks.
• Lead and support staff development and teamwork.
• Assist with ordering supplies and staff uniforms; maintain records and filing.
• Show home to prospective residents and families; assist with paperwork.
• Coordinate with residents and families to ensure smooth day-to-day operations.

Skills

Front desk management

Customer service

Interpersonal communication

Data skills

Leadership

Tools

MS Office / data entry

Computer literacy

Job description

Estia Health is seeking a friendly and proactive receptionist/administration professional to join our team in Australia. You will manage the front desk, handle calls and emails, and welcome visitors, while supporting the residential aged care managers in daily tasks and ensuring smooth operation of the home.

The role requires strong interpersonal and written communication skills, a proactive attitude, and solid computer and data skills.