Aged Care Admin & Front Desk Lead

Estia Health; Australia; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Retail savings with Blue Light Card

Discounted car hire

Employee Assistance Program

Job summary

Estia Health is seeking a friendly and organized receptionist/administration assistant to join our aged care team. You will manage the front desk, handle calls and emails, and support daily office operations to ensure smooth service delivery to residents and families.

You will engage with residents and staff with a proactive, people-centered approach, using strong computer skills and attention to detail in a fast-paced care environment.

Qualifications

• Warm, friendly, professional demeanor with strong communication skills.
• Experience in a reception/administration role is preferred.
• Proficiency with MS Office and data handling.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Manage front desk, greet visitors, answer calls and emails.
• Coordinate administration tasks and filing systems.
• Support office manager and care operations with daily tasks.
• Assist with booking, supplies, and staff communications.
• Represent Estia Health with professionalism to residents and families.

Skills

Customer service

Reception

Administration

Interpersonal skills

Microsoft Office

Tools

Microsoft Office

Job description

Estia Health is seeking a friendly and organized receptionist/administration assistant to join our aged care team. You will manage the front desk, handle calls and emails, and support daily office operations to ensure smooth service delivery to residents and families.

You will engage with residents and staff with a proactive, people-centered approach, using strong computer skills and attention to detail in a fast-paced care environment.