Aged Care Admin & Front Desk Coordinator

Estia Health; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Blue Light Card discounts

Car hire discounts

Employee Assistance Program

Wellbeing app

Novated leasing

Banking benefits

ACN nurse discounts

Nib health discount

JB HiFi discounts

Job summary

Estia Health is seeking an administration-focused professional to keep the home running smoothly. You will manage front desk tasks, handle calls and emails, and support managers with daily operations.

As a people person with strong communication and computer skills, you will welcome visitors, coordinate supplies, and maintain records while contributing to a positive resident experience.

Qualifications

• Ability to engage customers with a friendly, professional approach.
• Strong communication skills for in-person, phone and email interactions.
• Proactive, detail-oriented and capable of multitasking in a fast-paced setting.
• Solid computer and data skills for office tasks.

Responsibilities

• Friendly customer service to everyone – in person, on the phone or via email.
• Manage the front desk, answer calls and handle emails.
• Lead by example to support and grow staff.
• Welcome visitors, volunteers and contractors to the home.
• Assist with ordering supplies and staff uniforms.
• Keep paperwork, records and filing up to date.
• Show the home to prospective residents and families.
• Support the office manager and residential aged care manager daily tasks.

Skills

People skills

Interpersonal communication

Proactive attitude

Attention to detail

Computer skills

Job description

Estia Health is seeking an administration-focused professional to keep the home running smoothly. You will manage front desk tasks, handle calls and emails, and support managers with daily operations.

As a people person with strong communication and computer skills, you will welcome visitors, coordinate supplies, and maintain records while contributing to a positive resident experience.