Aged Care Admin Officer | Front Desk & People Lead

Estia Health; Southport; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Blue Light Card discount

Discounted car hire

Employee Assistance Program

Wellbeing App

Novated leasing

Workplace banking

ACN nurse discounts

Discounted health insurance

JB HiFi discount

Job summary

Estia Health is seeking a personable receptionist/administration assistant to support a residential aged care home in Australia. You will manage the front desk, answer calls and emails, and assist the office team to keep the home running smoothly.

You’ll provide friendly customer service, welcome visitors and contractors, assist with ordering supplies and paperwork, and help staff grow in a fast-paced environment. Prior reception/administration experience is highly regarded.

Qualifications

• Strong interpersonal and communication skills, both verbal and written.
• Proactive attitude and ability to work in a fast-paced environment.
• Solid computer and data skills.
• Previous experience in a reception/administration position (highly regarded).

Responsibilities

• Friendly customer service to everyone – in person, on the phone or over email.
• Managing the front desk, answering calls and managing emails.
• Be a leader to staff, helping them to grow.
• Welcoming visitors, volunteers, contractors to the home.
• Assisting with ordering supplies and staff uniforms.
• Keeping on top of paperwork – record keeping, filing etc.
• Showing off our home to future residents and their families.
• Supporting the office manager and residential aged care manager in their daily tasks.

Skills

Interpersonal skills

Communication skills

Computer skills

Reception/administration experience

Job description

Estia Health is seeking a personable receptionist/administration assistant to support a residential aged care home in Australia. You will manage the front desk, answer calls and emails, and assist the office team to keep the home running smoothly.

You’ll provide friendly customer service, welcome visitors and contractors, assist with ordering supplies and paperwork, and help staff grow in a fast-paced environment. Prior reception/administration experience is highly regarded.