Afternoon Shift: Monitoring Centre Operator

Intelligent Monitoring Solutions Pty Ltd.; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Intelligent Monitoring Solutions is seeking a Monitoring Centre Operator to join our security operations team in Australia. You will ensure prompt alarm responses and deliver exceptional customer service while supporting a nationwide client base.

Ideal candidates have experience in security control rooms or call centres, strong teamwork, and technical proficiency, including typing speed. Availability for rostered shifts is required; a NSW 1E license or willingness to obtain one is essential.

Qualifications

• Experience in a Security & Control Room or Call Centre environment.
• Strong leadership and team management skills.
• Excellent teamwork, communication, and problem-solving abilities.
• Tech-savvy with strong computer literacy and typing skills.

Responsibilities

• As a Monitoring Centre Operator, you'll be at the heart of our security operations, ensuring efficient alarm response and exceptional customer service.

Skills

Security & Control Room experience

Call Centre experience

Leadership

Teamwork

Typing speed

Tools

Patriot Monitoring software

Job description

Intelligent Monitoring Solutions is seeking a Monitoring Centre Operator to join our security operations team in Australia. You will ensure prompt alarm responses and deliver exceptional customer service while supporting a nationwide client base.

Ideal candidates have experience in security control rooms or call centres, strong teamwork, and technical proficiency, including typing speed. Availability for rostered shifts is required; a NSW 1E license or willingness to obtain one is essential.