Video Security Control Room Operator

Sitesec; Gold Coast City; On-site; AUD 40,000 - 92,000; Part time

Benefits offered by this job

12% super

Supportive team environment

Structured onboarding and training

Modern control room experience

Job summary

Sitesec is seeking reliable part-time operators for its 24/7 video verification control room on the Gold Coast. You will monitor alarms triggered by AI, video-verify intrusions on private property, log incidents, and follow SOPs, with shifts including evenings and overnights.

Join a technology-driven team offering onboarding, ongoing training, and a competitive hourly rate of $29–$67 plus 12% super. Queensland Security Officer Licence required; the role suits detail-oriented, independent workers.

Qualifications

• Queensland Security Officer Licence (Monitoring/Control Room) is required.
• Excellent attention to detail and clear communication.
• Ability to work independently, especially during evenings/overnights.
• Basic computer skills; experience with CCTV/alarm platforms preferred.
• Willingness to work night shifts, weekends and public holidays as rostered.

Responsibilities

• Monitor security alarms triggered by AI-based detection systems.
• Video-verify intrusions on private property and dispatch emergency services when necessary.
• Accurately log incidents and communications.
• Follow professional SOPs.
• Work rotating shifts, including evening and overnight work.

Skills

Attention to detail

Clear communication

Independent work

Basic computer skills

CCTV platforms

Education

Queensland Security Officer Licence (Monitoring/Control Room function)

Tools

CCTV monitoring platforms

Job description

We are a modern security company operating a 24/7 video verification control room, focused on monitoring private property and construction sites. We're seeking part-time operators who are reliable, focused, and ready for an immediate start.

The Role

Monitor security alarms triggered by AI-based detection systems

Video-verify intrusions on private property and dispatch emergency services when necessary

Accurately log incidents and communications

Follow professional Standard Operating Procedures (SOPs)

Work rotating shifts, including evening and overnight work

What We Offer

$29 – $67 per hour + 12% super, depending on shift timing

Supportive team environment

Structured onboarding and ongoing training

Experience working in a technology-driven, modern control room

Requirements

Queensland Security Officer Licence (Monitoring/Control Room function)

Excellent attention to detail

Clear communication skills (verbal and written)

Ability to work independently, particularly during evening and overnight periods

Basic computer skills (experience with CCTV or alarm platforms preferred)

Ability to work night shifts, weekends, and public holidays as rostered (essential)

Experience in security control rooms or CCTV monitoring

Previous emergency services or dispatch exposure