Control Room Operator - Day Shift | CCTV & Incident Response

Millennium Services Group Limited; Sutherland Shire Council; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Millennium Services Group is seeking a Control Room Operator to coordinate and monitor site operations across multiple locations in Australia. You will manage communications, respond to incidents, and support cleaning and security services with a focus on safety and efficiency.

The role requires experience in control room or operations coordination, strong communication, and the ability to work shifts including nights and weekends.

Qualifications

• Previous experience in a control room or operations coordination role preferred.
• Strong communication and multitasking skills.
• Familiarity with CCTV, radio, and dispatch systems.
• Ability to remain calm under pressure and respond quickly to incidents.
• Basic computer literacy and report writing skills.
• Availability for shift work, including nights, weekends, and public holidays.
• Security license or relevant certifications may be required depending on site.

Responsibilities

• Monitor CCTV systems and site activity to ensure safety and compliance.
• Coordinate cleaning and security teams across multiple locations.
• Respond to alarms, incidents, and service requests in real-time.
• Maintain accurate logs and incident reports.
• Communicate with site supervisors, clients, and emergency services as needed.
• Ensure adherence to operational procedures and safety protocols.
• Support rostering, shift coverage, and workforce coordination.

Skills

Communication

Multitasking

CCTV systems

Dispatch systems

Report writing

Computer literacy

Shift work

Tools

Radio dispatch

Job description

Millennium Services Group is seeking a Control Room Operator to coordinate and monitor site operations across multiple locations in Australia. You will manage communications, respond to incidents, and support cleaning and security services with a focus on safety and efficiency.

The role requires experience in control room or operations coordination, strong communication, and the ability to work shifts including nights and weekends.