Administration Support Officer

My Spectrum Services; Gladstone Regional; Vor Ort; AUD 32.000 - 39.000; Teilzeit

Zusammenfassung

My Spectrum Services in Gladstone is seeking a friendly, organised admin assistant to join the town office. You will welcome customers, answer phones, manage bookings, and support therapists and the team.

No formal experience required; a positive attitude and willingness to learn are valued. Casual role starting at approximately 20 hours per week with potential for more as the business grows.

We value kindness, inclusion and teamwork, with a relaxed workplace atmosphere.

Qualifikationen

• Experience in administration is a bonus, particularly in allied health, medical or NDIS services.
• Must be comfortable with computers and learning new systems.
• Strong customer service and communication skills.

Aufgaben

• Greeting customers and families with a warm welcome.
• Answering phones, responding to emails and assisting enquiries.
• Managing appointments, bookings and schedules.
• Supporting therapists and the wider team with day-to-day administration.
• Keeping customer records and paperwork organised.
• Helping behind the scenes to keep operations running smoothly.

Kenntnisse

People person

Organised

Excellent communication

Multitasking

Tools

MS Office

Email management systems

Jobbeschreibung

Gladstone, QLD | Approx. 20 hours per week to start, with the potential for more!

Are you a people person who loves being organised, enjoys a bit of variety and likes making a difference in someone’s day?

We might have just the job for you!

At My Spectrum Services, we’re a locally owned, multidisciplinary allied health practice with a passion for supporting people, celebrating individuality and doing things a little differently.

We’re looking for a friendly, capable and enthusiastic person to join our administration team at our Gladstone town office.

We want someone who brings a positive attitude, enjoys a laugh, genuinely cares about people and is happy to roll up their sleeves when things get busy!

What will your days look like?

No two days are quite the same! You’ll be one of the friendly faces and voices helping our customers, families and team feel welcomed and supported.

Your day might include:

• Greeting customers and families with a warm smile


• Answering phones, responding to emails and helping with enquiries


• Managing appointments, bookings and schedules


• Supporting our therapists and wider team with day-to-day administration


• Keeping customer records and paperwork organised


• Helping everything behind the scenes run smoothly


• Being the person who can find a solution when the day throws something unexpected your way!

Who are we looking for?

You don’t need to know everything on day one. We’re looking for the right person with the right attitude.

You’ll fit in well if you:

• Love working with people and making them feel welcome


• Are organised, reliable and have an eye for detail


• Can juggle a few things at once without losing your sense of humour


• Are comfortable with computers and willing to learn new systems


• Take initiative and can see what needs doing


• Enjoy being part of a team but can also work independently


• Respect confidentiality and understand the importance of professionalism


• Value kindness, inclusion and treating everyone as an individual

Experience in administration is a bonus, particularly in allied health, medical or NDIS services, but it’s not essential if you’re willing to learn and have the skills we’re looking for.

Why join My Spectrum Services?

We’re not looking for someone to simply answer phones and complete paperwork.

We’re looking for someone who wants to be part of our team.

We offer:

• A friendly, supportive and down-to-earth workplace


• A team that values different personalities, strengths and perspectives


• A varied role where your contribution genuinely matters


• Opportunities to learn, grow and build your skills


• A casual position starting at approximately 20 hours per week, with the possibility of increasing hours as our business grows

We work hard, support each other and believe there’s always room for a little laughter along the way!

Sound like your kind of workplace?

We’d love to hear from you!

Casual | Approximately 20 hours per week initially | Potential for additional hours and move to permanent

Come as you are, bring your strengths and help us make a difference!