Office Administration/HR Assistant

Allied Health 2U; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Allied Health 2U is looking for an organised, proactive, and customer-focused Office Administration All-rounder/HR Assistant to join our team on a full-time, on-site basis (38 hours per week). Based in Seven Hills, we support people with disabilities and aged care clients across Sydney.

The role involves onboarding practitioners, coordinating documentation, and keeping day-to-day operations on track. You will handle front-line service, invoicing, data entry, and compliance tasks in a hands-on,

Qualifications

• Proven experience in an administration, operations, or office coordination role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Confident, professional phone manner and customer service approach.
• Comfortable learning and troubleshooting basic office systems/software (phone systems, invoicing tools, etc.)
• High accuracy with data entry and document preparation.
• Willingness to work on-site in Seven Hills.
• Current NDIS Worker Screening Check (or willingness to obtain).
• Current Working With Children Check (or willingness to obtain).
• Current Police Check (or willingness to obtain).
• Current HLTAID011 - CPR, First Aide, Anaphylaxis (or willingness to obtain).
• Experience drafting or reviewing service agreements or contracts.
• Experience with invoicing/finance administration (Xero, MYOB).
• Experience working with allied health, disability, or NDIS sectors.

Responsibilities

• Provide front-line customer service to clients, candidates, and referrers via phone and email
• Draft service agreements and related documentation as required
• Process invoices and support general financial administration tasks
• Complete data entry accurately and efficiently across various systems
• Manage a wide range of general administrative and ad hoc tasks to support the smooth running of the business
• Identify and resolve day-to-day operational issues, escalating where appropriate
• Maintain accurate records and documentation across onboarding, compliance, and operational systems
• Manage the onboarding process for new employees and contractors, including documentation, compliance checks, and system setup
• Coordinate student placements, including liaising with universities and placement students on requirements and paperwork

Skills

Organisational skills

Customer service

Data entry

Verbal and written communication

Problem-solving

Attention to detail

Team coordination

Tools

Xero

MYOB

Invoicing tools

Job description

Allied Health 2U is looking for an organised, proactive, and customer-focused Office Administration All-rounder/HR Assistant to join our team on a full-time, on-site basis (38 hours per week).

We are a growing allied health organisation supporting people with disabilities and aged care clients across Sydney. Our long-standing, supportive team is committed to person-centred care, and we're looking for someone who thrives on keeping things running smoothly behind the scenes — from onboarding new practitioners to keeping our day-to-day operations on track.

This is a hands-on, varied role suited to someone who enjoys admin, problem-solving, and being the reliable point of contact for both staff and clients.

Responsibilities

• Provide front-line customer service to clients, candidates, and referrers via phone and email
• Draft service agreements and related documentation as required
• Process invoices and support general financial administration tasks
• Complete data entry accurately and efficiently across various systems
• Manage a wide range of general administrative and ad hoc tasks to support the smooth running of the business
• Identify and resolve day-to-day operational issues, escalating where appropriate
• Maintain accurate records and documentation across onboarding, compliance, and operational systems
• Manage the onboarding process for new employees and contractors, including documentation, compliance checks, and system setup
• Coordinate student placements, including liaising with universities and placement students on requirements and paperwork

Qualifications

• Proven experience in an administration, operations, or office coordination role
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Confident, professional phone manner and customer service approach
• Comfortable learning and troubleshooting basic office systems/software (phone systems, invoicing tools, etc.)
• High accuracy with data entry and document preparation
• Strong problem-solving skills and ability to work autonomously
• Willingness to work on-site in Seven Hills
• Current NDIS Worker Screening Check (or willingness to obtain)
• Current Working With Children Check (or willingness to obtain)
• Current Police Check (or willingness to obtain)
• Current HLTAID011 - CPR, First Aide, Anaphylaxis (or willingness to obtain)
• Experience drafting or reviewing service agreements or contracts
• Experience with invoicing/finance administration (e.g. Xero, MYOB, or similar)
• Experience working with allied health, disability, or NDIS sectors

Friendly, supportive team culture

A varied role with genuine ownership over operations and processes

Full-time, stable hours with room for flexibility

Work that makes a genuine difference in people's lives

We're excited to meet someone who's organised, proactive, and ready to be the operational backbone of our team.