Administration Assistant - headspace Caboolture

Youturn; Caboolture; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Salary packaging

Meal entertainment allowance

Relocation assistance

Car parking

Wellness leave

Parental leave

Annual leave loading

Job summary

headspace Caboolture is seeking a friendly, organised and proactive Full-time Administration Assistant to help create a welcoming experience for young people accessing mental health and wellbeing services. As the first point of contact, you'll support a multidisciplinary team dedicated to improving outcomes for young people aged 12–25.

Joining Youturn, a not-for-profit with a strong youth focus, you’ll handle reception, scheduling, data entry and general administration, helping the centre run

Qualifications

• Minimum 3 years' experience in office administration or reception.
• Qualification in Business or Administration is highly regarded.
• Strong communication and organisational skills required.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Welcoming visitors and directing them.
• Managing appointments and calendars.
• Supporting clinicians and team with admin tasks.
• Maintaining databases and records.
• Coordinating meetings and resources.

Skills

Reception experience

Administrative support

Communication skills

Organisational skills

Customer service

Education

Business/Administration qualification

Tools

MS Office

Job description

Administration Assistant - headspace Caboolture

headspace Caboolture is seeking a friendly, organised and proactive, Full-time Administration Assistant to help create a welcoming and supportive experience for young people accessing mental health and wellbeing services. As the first point of contact, you'll play a vital role in ensuring our centre runs smoothly while supporting a multidisciplinary team dedicated to improving outcomes for young people aged 12–25.

You can find out more at youturn.org.au.

About Youturn

Youturn is a not-for-profit organisation established more than 30 years ago to address youth homelessness on the Sunshine Coast. Today it has evolved into a national organisation with a multidisciplinary team of professionals. Trusted to create safe, inclusive, and supportive communities, Youturn offers assistance to vulnerable people of all ages, during their most challenging times.

At Youturn, our overarching goal is to make a lasting impact in the lives of those we serve. Through our dedicated efforts and partnerships, we aspire to build a society where everyone has the opportunity to lead a fulfilling and dignified life.

Values Statement

Supporting young and vulnerable people in their time of need, is at the heart of what we do at Youturn. Our organisational culture is built on trusting relationships that are meaningful and inclusive. We listen to understand, we embrace diversity and we offer a safe space free from judgement.

To ensure our young and vulnerable people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.

About the Role

This is a varied and rewarding administration position where no two days are the same. You'll provide reception and administrative support across the service, helping maintain a professional, youth-friendly and accessible environment.

Key responsibilities include:

• Welcoming young people, families and visitors to the centre


• Managing appointments, calendars and client enquiries


• Supporting clinicians and the broader team with day-to-day administration


• Maintaining databases, records and correspondence


• Assisting with meetings, resources and office coordination


• Supporting service delivery through accurate and timely administrative processes

About You

You are a confident and compassionate administrator who enjoys building positive relationships and keeping things organised. You'll bring:

• Previous administration, reception or customer service experience - minimum 3 yrs experiencein Office Administration/Reception in a medium-sized organisation, ideally in theSocial Support environment or Medical Reception


• Relevant qualification(s) in Business, Administration or a related field that support your experience are highly regarded.


• Strong communication and interpersonal skills


• Excellent organisational skills and attention to detail


• The ability to manage competing priorities in a fast-paced environment


• A collaborative and adaptable approach


• Experience in a health, community services or youth-focused setting will be highly regarded.

Why Join Us?

At headspace Caboolture, you'll join a team that values inclusion, collaboration and meaningful relationships.

Every day, you'll contribute to creating a safe and welcoming space where young people can access the support they need.

Guided by Youturn's values, we listen to understand, embrace diversity and create spaces free from judgement.

What We Offer

We provide a rewarding and supportive employment experience designed to help you thrive both professionally and personally:

• Competitive remuneration package aligned to your experience and impact


• Salary packaging up to $15,900, plus an additional $2,650 for meal entertainment to maximise your take-home pay


• Access to additional salary packaging benefits where eligible (including remote area benefits, relocation expenses and car parking)


• 5 days paid wellness leave each year (pro-rata) to prioritise your wellbeing


• 12 weeks paid parental leave after 12 months of service


• Annual leave loading for added financial support during time off

If you're passionate about providing exceptional administrative support and want to be part of a team making a real difference for young people in the community, we'd love to hear from you.

We are eager to meet you!