Part-Time Admin & Customer Care Champion

My Spectrum Services; Gladstone Regional; On-site; AUD 32,000 - 39,000; Part time

Job summary

My Spectrum Services in Gladstone is seeking a friendly, organised admin assistant to join the town office. You will welcome customers, answer phones, manage bookings, and support therapists and the team.

No formal experience required; a positive attitude and willingness to learn are valued. Casual role starting at approximately 20 hours per week with potential for more as the business grows.

We value kindness, inclusion and teamwork, with a relaxed workplace atmosphere.

Qualifications

• Experience in administration is a bonus, particularly in allied health, medical or NDIS services.
• Must be comfortable with computers and learning new systems.
• Strong customer service and communication skills.

Responsibilities

• Greeting customers and families with a warm welcome.
• Answering phones, responding to emails and assisting enquiries.
• Managing appointments, bookings and schedules.
• Supporting therapists and the wider team with day-to-day administration.
• Keeping customer records and paperwork organised.
• Helping behind the scenes to keep operations running smoothly.

Skills

People person

Organised

Excellent communication

Multitasking

Tools

MS Office

Email management systems

Job description

My Spectrum Services in Gladstone is seeking a friendly, organised admin assistant to join the town office. You will welcome customers, answer phones, manage bookings, and support therapists and the team.

No formal experience required; a positive attitude and willingness to learn are valued. Casual role starting at approximately 20 hours per week with potential for more as the business grows.

We value kindness, inclusion and teamwork, with a relaxed workplace atmosphere.