Administration Support Officer

Etax; Bunbury; Remote; AUD 35,000 - 50,000; Part time

Benefits offered by this job

Fully remote

Company PC supplied

Job summary

Green Choice Consulting is seeking an experienced Administration Officer for 25 hours a week, working from home in Western Australia. The role is permanent part-time under the Clerks – Private Sector Award at Level 3, paid AUD 31.11 an hour plus 12% superannuation.

You will report to our accounts and administration lead and work alongside one other administrator. You handle quotes and invoices, keep job statuses current, and assist with HR paperwork, supplier/software administration, and payroll

Qualifications

• At least three years in an administration, accounts administration or office coordination role.
• Clear, professional written English and a confident phone manner.
• Strong attention to detail: you check job numbers, purchase orders and amounts before they go out.
• Able to work with general direction, prioritise your own day and know when to escalate.
• Quick to pick up new systems.
• Based in Western Australia (AWST hours) with quiet home workspace and reliable internet.
• Payroll or HR administration experience.
• Experience in building, construction or a professional services firm.
• Familiarity with NatHERS, BASIX or NCC related provisions.
• Two monitors and peripherals to support work.

Responsibilities

• Answer client emails and calls, respond promptly, and triage technical enquiries to the right person.
• Load new jobs into our job system with the right documents, keep job statuses and deadlines current, and send completed reports to clients on schedule.
• Prepare quotes from client fee schedules and issue invoices in Xero.
• Follow up quotes and overdue invoices.
• Cover the admin desk when a colleague is away.
• As trained, support admin with HR paperwork, supplier and software administration, and payroll/payments records.

Skills

Professional English

Phone manner

Attention to detail

Self-direction

Quick to pick up systems

Reliable internet

Two monitors

Tools

Xero

Stripe

Job description

About Green Choice Consulting

Green Choice Consulting is a national energy efficiency consultancy delivering compliance solutions for residential and commercial projects, including new builds, renovations, and extensions.

We operate a fast-paced, high-performance culture built around clear workflows, strong technical knowledge, and a team that takes pride in getting it right. Our systems and training are designed to set you up for success from day one.

The role

We are hiring an experienced Administration Officer for 25 hours a week, 10:30 am to 3:30 pm AWST Monday to Friday, working from home in Western Australia. It is a permanent part-time position under the Clerks – Private Sector Award at Level 3, paid AUD 31.11 an hour plus 12% superannuation.

You will report to our accounts and administration lead and work alongside one other administrator. You are a point of contact for our clients, you keep jobs moving through our systems, and you handle quotes and invoices. Over your first months, as you are trained, you will assist our admin lead with HR paperwork, supplier and software administration, and payroll and payment records, and take on more of that work as you go.

We are looking for someone who has done this kind of work before, needs only general direction, and is comfortable deciding what to handle and what to pass on. You will answer everyday client questions about our reports and process, and pass the technical ones to our assessors.

What you will do

On start:

• Answer client emails and calls, respond promptly, and triage technical enquiries to the right person
• Load new jobs into our job system with the right documents, keep job statuses and deadlines current, and send completed reports to clients on schedule
• Prepare quotes from our client fee schedules and issue invoices in Xero
• Follow up quotes and overdue invoices
• Cover the admin desk when a colleague is away

As you are trained you responsibilities will increase to support admin where required:

• HR paperwork: onboarding and offboarding files, contract and policy acknowledgements, leave records, uniforms and equipment
• Supplier and software administration: licences, credit top-ups, equipment orders, support tickets, mailbox and user access
• The renewals calendar: insurance renewals, certificates of currency, subscriptions
• Recruitment logistics: scheduling interviews, reference checks, offer paperwork
• Payroll and payments support: timesheet checks, preparing contractor and supplier payment batches for approval, keeping Xero and Stripe records current

About you

• At least three years in an administration, accounts administration or office coordination role
• Clear, professional written English and a confident phone manner
• Strong attention to detail: you check job numbers, purchase orders and amounts before they go out
• Able to work with general direction, prioritise your own day and know when to escalate
• Quick to pick up new systems
• Based in Western Australia (the role works to AWST business hours), with a quiet home workspace and reliable internet
• The right to work in Australia
• Payroll or HR administration experience
• Experience in building, construction or a professional services firm
• Familiarity with NatHERS, BASIX or NCC related provisions.
• Two monitors, and peripherals

What we offer

• Permanent part-time, 25 hours a week, with fixed hours that make the rest of your day predictable, and weekly pay
• Additional hours may become available as the company grows
• Pay at Clerks Award Level 3, AUD 31.11 an hour plus 12% super, reviewed each year in line with the annual wage review
• Fully remote, with a company PC supplied
• On-the-job training from our admin lead as you take on new areas
• A small team where you work directly with our assessors and admin lead

Why Choose Us?

• Remote Environment: Provide reservation support remotely
• Flexible Scheduling: Organize your availability around customer needs
• Training Available: Learn reservation processes and systems
• Ongoing Support: Access educational resources and continued guidance
• Professional Development: Build customer service, research, organization, and communication skills
• Varied Responsibilities: Work with different customer requests and reservation needs

Why Choose Us?

Why Choose Us?

• Remote Environment: Provide reservation support remotely
• Flexible Scheduling: Organize your availability around customer needs

Note: This description contains multiple sections that mirror a template used across roles. The content here has been refined to present the core responsibilities and requirements in a coherent format while removing extraneous page scaffolding and non-essential lines.