Administration Officer
Employment Type: Full-time, Permanent
About the Role
We are seeking a highly organised and proactive Administration Officer to support the day-to-day operations of our business.
In this role, you will be responsible for providing comprehensive administrative support across various business functions, ensuring the smooth and efficient running of office operations. You will work closely with internal teams, management and external stakeholders, managing a range of administrative tasks while maintaining a high level of accuracy and professionalism.
The ideal candidate is a reliable and detail-oriented professional who can manage competing priorities, work independently and contribute to a positive and productive workplace.
Key Responsibilities
- Provide general administrative support to management and internal departments.
- Coordinate daily office operations, including office supplies, facilities and maintenance requests.
- Manage incoming calls, emails and general enquiries, directing them to the appropriate departments.
- Prepare, format and maintain business documents, reports, correspondence and presentations.
- Maintain accurate electronic and physical records, databases and filing systems.
- Coordinate meetings, appointments, travel arrangements and internal events as required.
- Process invoices, purchase orders, expense claims and other administrative documentation.
- Assist with accounts administration, data entry and basic financial record-keeping.
- Liaise with suppliers, service providers and external stakeholders to ensure smooth business operations.
- Support employee onboarding and other HR-related administrative activities.
- Identify opportunities to improve administrative processes and office efficiency.
- Undertake ad hoc administrative duties and provide operational support as required.
Skills & Experience
- Previous experience in an administrative, office support or business support role.
- Strong organisational and time management skills, with the ability to prioritise multiple tasks effectively.
- Excellent written and verbal communication skills.
- High attention to detail and a strong commitment to accuracy.
- Proficiency in Microsoft Office applications, particularly Outlook, Word and Excel.
- Ability to work independently while collaborating effectively with different teams.
- Strong problem-solving skills and a proactive approach to handling day-to-day challenges.
- Professional interpersonal skills and the ability to communicate with stakeholders at all levels.
- Experience with invoicing, purchase orders or basic accounts administration will be highly regarded.
Personal Attributes
- Reliable, responsible and well-organised.
- Proactive and able to take ownership of assigned tasks.
- Adaptable and comfortable working in a fast-paced environment.
- Professional, approachable and service-oriented.
- Able to maintain confidentiality and handle sensitive business information appropriately.