Administration Officer

McArthur; City of Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Professional environment

Supportive team

Training & development

Varied responsibilities

Welcoming workplace culture

Job summary

McArthur in Brisbane seeks a friendly, organised Reception & Administration Officer to join a busy team. You will be the first point of contact, providing essential admin support across the organisation and helping keep operations running smoothly.

In this varied role you will manage a professional reception, support recruitment and business operations, handle records, invoicing and general office functions while delivering excellent customer service in a fast-paced environment.

Qualifications

• Previous experience in administration, reception, customer service or office support roles.
• Professional and friendly approach with strong communication skills.
• Excellent organisational skills and ability to manage multiple tasks.
• Strong attention to detail and commitment to accuracy.
• Confidential handling of information with discretion.
• Willingness to learn, take initiative and work with stakeholders.

Responsibilities

• Manage a professional reception area and be the first point of contact for visitors, calls and emails.
• Provide administrative support including record management, candidate packs and advertising activities.
• Assist with invoicing, timesheet enquiries and general office administration.
• Maintain accurate records across databases, systems and CRM platforms.
• Order and manage office supplies, catering and workspace resources.
• Ensure reception, meeting rooms and shared spaces are presented professionally.

Skills

Administration

Reception

Customer service

Communication

Organisation

Attention to detail

MS Office

Confidentiality

Initiative

Interpersonal skills

Tools

MS Office

CRM systems

Job description

Are you looking to start or grow your career in administration?

We are seeking a friendly, organised and motivated Reception & Administration Officer to join a busy and supportive team environment. This is an excellent opportunity for someone with administration, reception or customer service experience who is looking to further develop their skills and gain exposure to a broad range of business functions.

In this varied role, you will be the first point of contact for visitors, clients and stakeholders while providing valuable administrative support across the organisation. No two days will be the same, making this an ideal opportunity for someone who enjoys variety, learning new skills and working in a fast-paced environment.

Key Responsibilities

• Manage a professional reception area and act as the first point of contact for incoming phone calls, emails and visitors.
• Provide administrative support to recruitment and business operations, including record management, document preparation, candidate information packs and advertising activities.
• Assist with invoicing, timesheet enquiries and general office administration.
• Maintain accurate records across databases, systems and CRM platforms.
• Order and manage office supplies, catering and workplace resources.
• Ensure reception, meeting rooms and shared office spaces are presented to a high professional standard.

About You

To be successful in this role, you will demonstrate:

• Previous experience in administration, reception, customer service or office support roles.
• A professional and friendly approach with strong communication skills.
• Excellent organisational skills and the ability to manage multiple tasks effectively.
• Strong attention to detail and a commitment to producing accurate work.
• Confidence using Microsoft Office applications and other business systems.
• The ability to maintain confidentiality and handle sensitive information with discretion.
• A proactive attitude and willingness to learn and take initiative.
• Strong interpersonal skills and the ability to build positive working relationships with a range of stakeholders.

What's on Offer

• An excellent opportunity to build your administration career within a professional office environment.
• A supportive and collaborative team that values development and learning.
• Exposure to a variety of business functions and administrative responsibilities.
• Ongoing training and opportunities to develop your skills and experience.
• A welcoming workplace culture where your contribution is recognised and valued.
• A diverse and engaging role where no two days are the same.

If you are organised, motivated and enjoy helping others while delivering outstanding customer service, we would love to hear from you.