Administration Officer

Lightning HR PTY LTD; Sunshine Coast Regional; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

No weekends

Full training provided

Friendly Sunshine Coast team

Long-term career opportunities

Job summary

Lightning HR PTY LTD is seeking an Administration Officer for their Sunshine Coast team in Warana, QLD. This full-time, permanent role involves coordinating insurance repairs, keeping systems up-to-date, and supporting a friendly team.

No prior insurance experience is required; full training will be provided. A positive attitude and great communication are essential for success in a busy, varied role.

Qualifications

• Friendly, bubbly personality and a positive attitude.
• Enjoy talking to people and delivering great service.
• Excellent phone manner and communication skills.
• Strong computer skills and attention to detail.
• Able to multitask and stay organised in a busy environment.
• Reliable team player who is willing to help.

Responsibilities

• Answering phone calls and responding to customer emails.
• Booking appointments and coordinating trades and repairs.
• Communicating with customers, insurance companies and contractors.
• Updating job information and maintaining accurate records.
• Assisting with insurance claims and general administration.
• Following up on jobs and keeping customers informed.
• Helping the wider team with day-to-day administration.

Skills

Friendly personality

Positive attitude

People skills

Great communication

Phone manners

Multitasking

Organised

Team player

Customer service experience

Tools

Computer skills

Job description

Administration Officer

Sunshine Coast – Warana, QLD | Full-Time | Permanent

Are you organised, great with people and looking for a career where no two days are the same?

Our client is a well-established and growing business within the insurance repairs and construction industry, and they're looking for a bubbly, motivated and organised Administration Officer to join their friendly Sunshine Coast team!

The best part? You don't need insurance experience! We're looking for someone with a fantastic attitude, great communication skills and a willingness to learn. Full training will be provided.

This is a busy, varied role where you'll be working with a supportive team, helping coordinate insurance repairs and making sure everything runs smoothly behind the scenes.

WHAT YOU'LL BE DOING

• Answering phone calls and responding to customer emails

• Booking appointments and coordinating trades and repairs

• Communicating with customers, insurance companies and contractors

• Updating job information and maintaining accurate records

• Assisting with insurance claims and general administration

• Following up on jobs and keeping customers informed

• Helping the wider team with day-to-day administration

WHAT WE'RE LOOKING FOR

• A friendly, bubbly personality and a positive attitude

• Someone who genuinely enjoys talking to people

• Great phone manner and communication skills

• Strong computer skills and attention to detail

• Someone who can multitask and stay organised in a busy environment

• A reliable team player who is willing to jump in and help

• Previous administration or customer service experience would be great, but isn't essential!

We hire for attitude! If you're switched on, enthusiastic and willing to learn, we'd love to hear from you.

WHAT'S ON OFFER?

• Monday to Friday – no weekends!

• Full-time, permanent position

• Friendly and supportive Sunshine Coast team

• Full training provided

• Opportunity to learn about the insurance and construction industries

• Long-term career opportunities within a growing business

• A busy and rewarding role where you'll never be bored!

SOUND LIKE YOU?

If you're looking for a fresh opportunity with a great team, we'd love to hear from you!