Administration Officer

McArthur; Melbourne; On-site; AUD 34,000 - 48,000; Part time

Job summary

McArthur is seeking an Administration Officer to support a long-established community organisation in Melbourne. This part-time role requires empathy, strong communication, and a calm, organized approach to both reception duties and administrative tasks.

The role encompasses data entry, meeting coordination, board minutes, event support, and ad-hoc projects. The successful candidate will work in a small, friendly team with a focus on service excellence and client support.

Qualifications

• Experience in office administration and customer service with empathy and understanding.
• Strong written and verbal communication skills are required.
• Initiative and patience, ability to work independently or in a team.

Responsibilities

• Reception: Face-to-face and phone based.
• Booking meetings with clients and suppliers.
• Data entry of financials and other records.
• Board meeting preparation and minutes.
• Coordinating follow-up actions for GM and Board.
• Event coordination.
• Ad-hoc administrative tasks and mini-projects.

Skills

Empathy

Customer service

Communication

Attention to detail

Initiative

Teamwork

Job description

McArthur is seeking an Administration Officer, to assist our client who is a long-established community organisation with a small and friendly team. Serving a culturally diverse client base, this is a role that will require someone with a high level of understanding, empathy and communication skills, who can handle sensitive situations well. The role is diverse in nature, and forms a key part in the smooth day-to-day running of the business.

This is a part-time role commencing in January, which will initially offer 2-5 days through the initial 10 weeks, before settling into 2 days on an ongoing basis from mid march.

Key responsibilities:

• Reception: Face-to-face and phone based
• Booking meetings with clients and suppliers
• Data entry of financials and other records
• Board meeting preparation and minutes
• Coordinating follow-up actions for GM and Board
• Event Coordination
• Ad-hoc administrative tasks and mini-projects

The right person will have demonstrated experience in office administration and customer service, with an emphasis on empathy and understanding. Strong written and verbal communication will be required, as well as a demonstrated attention to detail. Initiative, patience and the ability to work independently or within a team will be highly regarded.