Administration Officer

DG Green Plumbing; Melbourne; Hybrid; AUD 60,000 - 70,000; Full time

Job summary

DG Group in Melbourne is seeking an enthusiastic Administration Officer to support our busy team. Reporting to the Business Services Manager, this permanent role runs Monday to Friday 8:00 am–4:00 pm with flexibility and a 3-month in-office training period; after training, WFH options may be considered.

Located in Altona North, you will manage invoicing, AR/AP coordination, customer invoices, and general admin duties.

Qualifications

• Minimum 2 years administration experience.
• Strong MS Office skills and Excel proficiency.
• Excellent time management and organizational skills.
• Proactive attitude and ability to work independently.
• Clear communication at all levels.

Responsibilities

• Establish and maintain invoicing processes in consultation with management
• Coordinate invoicing, Accounts Receivable/Accounts Payable
• Create and distribute customer invoices
• Assist clients with invoice queries and escalation
• Ad-hoc admin duties including phones, filing, meet & greet
• Manage employee uniform process
• Enter remittances and follow up on past-due invoices
• Prepare reports for key customers using Fergus & Xero

Skills

Administration experience

Time management

Organizational skills

Communication skills

Initiative

Ability to work unsupervised

Tools

MS Office

Job description

We are seeking an enthusiastic and versatile Administration Officer to join the DG Group team. Reporting directly to the Business Services Manager, this position will see you support our busy and dynamic team to drive and achieve enterprise excellence. This is a permanent role - Monday to Friday between 8.00am – 4.00pm, flexibility available. An initial 3 month training period in the office will be required but will consider WFH options after this.

Key responsibilities

• Establish and maintain processes and procedures for the invoicing department in consultation with management
• Coordination of the invoicing department, particularly Accounts Receivable/Accounts Payable
• Creating and distribution of customer invoices
• Assist clients with invoice queries/concerns and escalated where required
• Ad-hoc administrative duties as required, including answering incoming phone calls, assisting with filing, meet & greet visitors
• Management of employee uniform process
• Accounts receivables duties; enter remittances and regularly follow up clients with outstanding invoices past due dates
• Prepare reports for key customers with information from Fergus & Xero

About you

• A minimum of 2 years administration experience, ideally invoicing experience
• Intermediate experience with MS Office (Word, Excel, Outlook)
• Excellent time management and organizational skills
• Able to take initiative and have a proactive attitude
• Ability to work unsupervised and able to communicate at all levels

About us

We are a well-established family run business with over 40 staff in the plumbing industry and are looking for someone that fits in to our tight-knit, family friendly and loyal team. Located in Altona North, full on the job training will be provided.