Office Administrator

GC Electrical Australia Pty Ltd; Greater Dandenong; On-site; AUD 27,000 - 38,000; Part time

Benefits offered by this job

Hybrid work

EAP (Employee Assistance Program)

Supportive team culture

Job summary

GC Electrical Australia Pty Ltd in Melbourne, VIC, is seeking a part-time Office Administrator to join a friendly team. The role offers hybrid work with 20–30 hours per week, assisting in coordinating jobs and supporting electricians, while serving as the first point of contact for customers.

The successful candidate will bring strong organisational skills, excellent communication, and a proactive attitude.

Qualifications

• Experience in an administration or office support role is preferred.
• Knowledge of Fergus or other trades-based software is advantageous but not essential.
• Knowledge of workflow tools such as Trello is beneficial but not required.
• Excellent communication and customer service skills.
• Strong organisational and time-management abilities.
• High attention to detail.
• Ability to work independently and manage multiple tasks.
• Comfortable using computers and Microsoft Office (Word, Excel).
• Friendly and professional phone manner.
• Australian working rights required.

Responsibilities

• Answer incoming calls and assist customers with enquiries.
• Book jobs and coordinate technician schedules.
• Liaise with tenants, property managers and clients.
• Manage email correspondence.
• Prepare invoices, quotes and job documentation.
• Data entry and maintaining accurate records.
• Provide general administrative support to the team.

Skills

Organisation

Communication

Customer service

Attention to detail

Independent work

MS Office

Tools

Fergus software

Trello

Job description

Office Administator Role | Melbourne, VIC

• Job type – Part Time
• Rates – Commensurate with experience

About us

We are a family-owned and operated electrical services business with a strong reputation for reliability, quality workmanship, and excellent customer service. As a small, close-knit team, we value honesty, teamwork, respect, and a supportive work environment.

We are currently seeking a reliable and organised Office Administrator to join our team on a part-time basis (approximately 20-30 hours per week) in a hybrid role, working both from home and in the office in Dandenong as needed. This is a great opportunity for someone looking for consistent hours within a friendly and supportive workplace

About the Role

This is a varied administration role that plays an important part in keeping our office running smoothly. You will work as part of an administration team, providing support to the greater team and ensuring our operations run efficiently. You will also be the first point of contact for many of our customers and assist with coordinating jobs and supporting our electricians.

Key Responsibilities

Your duties will include, but are not limited to:

• Answering incoming phone calls and assisting customers with enquiries
• Booking jobs and coordinating technician schedules
• Liaising with tenants, property managers and clients
• Managing email correspondence
• Preparing invoices, quotes and job documentation
• Data entry and maintaining accurate records
• Providing general administrative support to the team.

About You

To be successful in this role, you will have:

• Previous experience in an administration or office support role (preferred)
• Knowledge of Fergus or other trades-based software would be advantageous but is not essential
• Knowledge of workflow management tools such as Trello would be beneficial but is not required
• Excellent communication and customer service skills
• Strong organisational and time-management abilities
• High attention to detail
• Ability to work independently and manage multiple tasks
• Confidence using computers and Microsoft Office (Word, Excel)
• A friendly and professional phone manner
• Australian working rights is required for this position.

Experience working with trades, property managers or service-based businesses will be highly regarded but is not essential.

What we offer

• Part-time hours (approx. 20-30 hours per week)
• Hybrid work arrangement with both work-from-home and in-office days
• Supportive team culture where your contribution is valued
• A stable role with a growing local business
• Access to an Employee Assistance Program (EAP) for professional and personal support.