Administration Officer

Waterson Diesel; Mackay Regional; On-site; AUD 30,000 - 47,000; Part time

Job summary

Waterson Diesel FNQ in Mackay, QLD is seeking an Administration Officer on a permanent part-time basis. Join a dynamic team providing essential admin support to ensure smooth day-to-day operations, with hours 9am to 2:30pm, Monday to Friday.

Responsibilities include handling calls, greeting clients, maintaining records, and preparing documents. Experience in admin roles and proficiency with Microsoft Office are desirable to support the team and clients across the Waterson Group.

Qualifications

• Strong communication and interpersonal skills with a focus on client service.
• Proficient in Microsoft Office suite (Word, Excel, Outlook).
• Excellent organisational skills, time management and attention to detail.

Responsibilities

• Answering incoming phone calls and directing enquiries to the appropriate team members.
• Greeting and assisting clients and visitors in a friendly and professional manner.
• Maintaining and updating client records and databases.
• Preparing correspondence, reports and other documentation as required.
• Opening job packs and taking bookings.
• Preparing job packs for invoicing.
• General housekeeping duties as required.
• Providing general administrative support to the wider team as needed.

Skills

Communication

Customer service

Time management

Teamwork

Attention to detail

Tools

Microsoft Office

Outlook

Excel

Job description

We have an exciting permanent part time opportunity for a Administration Officer to join our team at Waterson Diesel FNQ in Mackay, QLD.

In this role, you will provide essential administrative support to our dynamic organisation, ensuring the smooth running of our day-to-day operations.

9am to 2.30pm Monday to Friday

What you'll be doing

• Answering incoming phone calls and directing enquiries to the appropriate team members
• Greeting and assisting clients and visitors in a friendly and professional manner
• Maintaining and updating client records and databases
• Preparing correspondence, reports and other documentation as required
• Opening job packs and taking bookings
• Preparing Job packs for invoicing
• General House keeping duties as required
• Providing general administrative support to the wider team as needed

What we're looking for

• Strong communication and interpersonal skills with the ability to provide excellent customer service
• Proficient in the use of Microsoft Office suite, including Word, Excel, and Outlook
• Excellent organisational skills, time management and attention to detail
• Ability to work independently and as part of a team
• Flexible and adaptable to changing priorities and deadlines
• Previous experience in an administrative or clerical role is desirable

About us

Waterson Diesel FNQ forms part of the Waterson Group with locations in Mackay, Gladstone, Townsville and Brisbane and is a leading provider of diesel engine and component services in the Mackay region. Established over 20 years ago, we pride ourselves on our exceptional customer service and commitment to delivering high-quality workmanship. Our team of experienced technicians and support staff work together to ensure our clients receive the best possible service.