Administration Officer

Anglicare Southern Queensland; Gold Coast City; On-site; AUD 46,000 - 47,000; Full time

Benefits offered by this job

Novated Lease

Salary Packaging

Health Insurance Discounts

Wellbeing App

Employee Assistance Program

Job summary

Anglicare Southern Queensland in Robina is seeking a Fixed-Term Full-time Administration Officer for 6 months to provide quality operational administration support to the Service. The role involves answering calls, processing client discharges via Alayacare, coding invoices, uploading documents, handling petty cash, postage and stationery, and general admin duties.

The pay rate ranges from $33.24 to $34.43 per hour, depending on experience.

Qualifications

• Experience in a similar role with strong client service.
• Ability to liaise with staff, managers and clients at all levels.
• Proficient with Microsoft Office suite and administration tasks.

Responsibilities

• Answer calls and process discharges of clients via Alayacare.
• Code invoices for payment and upload client documentation.
• Manage petty cash, postage and stationery; handle email correspondence.
• Support a positive team environment and maintain accuracy in admin tasks.

Skills

Word processing

Filing

Customer service

Teamwork

Prioritisation

Excel

Outlook

AP/AR

Education

Certificate in Business Administration

Tools

Alayacare

MS Word

MS Excel

MS Outlook

Job description

AtAnglicare SQ, we believe everyone has a story. With a150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled team deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations. When you join our team you will see how our values of Hope, Love, Care and Humility drive our practice and decision making daily.

About the role:

Our Robina office is seeking a Fixed-Term Full-time Administration Officer for 6 months to provide quality operational administration support to the Service.

The Administration Officer is responsible for answering of calls, processing discharges of clients via our Alayacare software, coding of invoices for payment, uploading of client documentation into Alayacare, handling of petty cash, postage and stationery orders, email correspondence and a range of general administrative duties and promoting and contributing to a positive team environment within the Service.

The pay-rate for the role will range from $33.24 - $34.43/hour depending on your experience. About you:

• Demonstrated strong experience in a similar role, including word processing and filing.
• A commitment to the importance of high-quality client service and an ability to provide friendly and courteous service.
• Demonstrated ability to liaise, advise and work with staff, managers and clients at all levels and deal with complex and sensitive interpersonal matters.
• Ability to work effectively as a member of a team and contribute to a positive and successful work environment.
• Ability to assess priorities and manage competing deadlines both independently and as a member of a team.
• Experience in the use of Microsoft desktop software, including Word, Excel and Outlook.
• Able to sustain a high level of concentration in a volume processing activity to ensure accuracy and identify errors
• Demonstrated accounts payable/receivable and/or petty cash experience (desirable)
• General understanding of quality framework (desirable)

Role Requirements:

• Valid Aged Care Worker Screening Check: o Current National Police Check OR o Current NDIS Worker Screening Clearance. NB: NDIS Worker Screening Clearance is mandatory for Services/Facilities delivering services to NDIS clients. o Statutory Declaration if you have been a citizen or permanent resident of a country other than Australia after turning 16.
• Current Drivers Licence and own reliable vehicle
• Certificate in Business Administration or a related discipline – desirable
• Anglicare strongly encourages you to stay up to date with the immunisations recommended for your role, as outlined in our Worker’s Immunisation Procedure.

Why you'll love working with Anglicare Southern Queensland

Voted Reader’s Digest Most Trusted Brand in Aged Care seven consecutive years in a row.

Know your role is making a real difference supporting Queenslanders in need.

Value-driven organisation rooted in Love, Care, Hope & Humility.

Flexible Working Environment and work from home possibilities.

Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).

Novated Lease – pay for your car and running costs with pre-tax dollars!

Corporate Health Insurance Discounts with Bupa and Medibank.

Benefits App – Discounts and cash back at retailers (Woollies, Big W, Myer & more!).

Referral rewards.

Wellbeing App – Mental, Physical and Financial wellbeing support.

A culture of recognition with our Annual People Awards.

24/7 Employee Assistance Program & Pastoral Care Support.

Anglicare believes in building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. Please advise us if you require any additional support in the recruitment process.

Job Info

• Job Identification 1824
• Job Category Corporate and Business Support