Administration Officer

Western Sydney Local Health District; Blacktown; On-site; AUD 51,000 - 53,000; Full time

Job summary

Western Sydney Local Health District is seeking a casual Administration Officer to be the welcome face for community health services. You will support clinical teams with essential admin tasks across multiple community health centres, providing reception, data entry and record management with a calm, professional approach.

You will work across Auburn, Blacktown, Doonside, Merrylands, Mount Druitt, Parramatta & The Hills, contributing to safe, patient-centered care in a flexible, supportive team

Qualifications

• Holds a Certificate III in Health Administration or equivalent, or willing to undertake this level training.
• Extensive experience in an administrative role with exceptional customer service and confidentiality.
• Excellent written communication skills and experience producing complex documents such as minutes, briefs, reports and spreadsheets.
• Experience using data, record keeping and ordering systems and electronic health record systems.
• Initiative, organisational and time management skills under broad supervision.
• Ability to work autonomously and within a multidisciplinary team.
• Experience supporting clinical teams or implementing new systems in health care.
• Current NSW Driver’s Licence and willingness to use for work purposes.

Responsibilities

• Provide reception, switchboard and waiting room management with a welcoming approach.
• Deliver administrative support such as record management, correspondence, meeting coordination and data entry.
• Maintain electronic health records and support scheduling and client appointments.
• Assist with stock management, ordering and centre/fleet maintenance.
• Contribute to workplace safety, quality improvement, and service processes.

Skills

Customer service

Written communication

Data entry

Record keeping

Confidentiality

Time management

Teamwork

Autonomous work

Health administration

Education

Certificate III in Health Administration

Job description

• Be the welcome face to our community health services
• Support clinical teams with vital admin functions
• Flexible causal role across multiple sites
• Create positive first impressions while supporting essential health services across Western Sydney Community Health centres.

Employment Type: Casual Position Classification: Administration Officer Level 3 Remuneration: $37.27 - $38.44 per hour Location: Community Health Centres across Western Sydney Local Health District – Auburn, Blacktown, Doonside, Merrylands, Mount Druitt, Parramatta & The Hills

Where you'll be working

Join Western Sydney Local Health District’s (WSLHD) Integrated and Community Health team, providing vital services across multiple community health centres. You’ll be part of a supportive, professional and consumer-focused environment that values teamwork, adaptability, and commitment to excellent care.

• Be part of a community-focused team making a difference every day.
• Gain exposure to diverse services across multiple health centres.
• Work alongside experienced nurses and allied health professionals.
• Enjoy variety in a flexible, casual role that keeps you engaged.
• Contribute to a safe, welcoming and well-managed care environment.

What you'll be doing

As an Administration Officer, you’ll play a key role in supporting the delivery of community health services by being the first point of contact for clients, carers and community members. Your strong communication and organisational skills will ensure smooth day-to-day operations across centres. Provide reception, switchboard and waiting room management with a welcoming approach.

• Deliver administrative support such as record management, correspondence, meeting coordination and data entry.
• Maintain electronic health records and support scheduling and client appointments.
• Assist with stock management, ordering and centre/fleet maintenance.
• Contribute to workplace safety, quality improvement, and service processes.

Selection Criteria:

• Holds a Certificate III in Health Administration or equivalent, or is willing to undertake this level training.
• Extensive experience in an administrative role, with demonstrated experience in exceptional customer service skills the ability to maintain strict confidentiality.
• Excellent written communication skills, and demonstrated experience producing complex documents such as meeting minutes, briefs, and reports and spread sheets.
• Demonstrated experience using a variety of data, record keeping and ordering systems, computer applications and electronic health record systems.
• Demonstrated initiative, organisational and time management skills and ability to manage responsibilities within required timeframes under broad supervision.
• Ability to work autonomously and actively participate within a multidisciplinary team.
• Experience supporting clinical teams and/or the implementation of new systems in a health care or similar setting.
• Current NSW Driver’s Licence and willingness to use for work purposes.

Requisition ID: REQ702724

Applications Close: 3rd November 2026

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/. A person who is not an Australian citizen or a permanent resident is only eligible for casual employment for a period not longer than the duration of their current visa. #S-DNI