WSLHD - Administration Officer Level 3- GambleAware

NSW Health; Sydney; On-site; AUD 51,000 - 53,000; Full time

Job summary

NSW Health's Western Sydney Local Health District at Cumberland Hospital is seeking an Administration Officer Level 3 to provide essential administrative, clerical and secretarial support for the GambleAware Multicultural Service, ensuring timely reception, data entry and confidential handling of patient information.

You will coordinate agendas and minutes, manage correspondence, rostering, recruitment admin, and contribute to quality assurance while maintaining high standards of privacy and

Qualifications

• Demonstrated experience providing secretarial and administrative support.
• Advanced organisational, time management and communication skills.
• Experience handling confidential information in a health setting.
• Ability to work autonomously and meet deadlines.

Responsibilities

• Provide administrative, clerical and secretarial support to the GambleAware Multicultural Service.
• Manage reception, telephone enquiries, correspondence, data entry and record keeping.
• Prepare agendas, take minutes and maintain action logs.
• Coordinate routine transactions, roster changes and recruitment administration.
• Support workplace health and safety, quality and incident processes.

Skills

Advanced organisational

Time management

Communication

Secretarial support

Data entry

Record keeping

Confidentiality

Tools

MS Office

Iprocurement

HealthRoster

HPE Content Manager

Job description

Make a meaningful difference through culturally responsive community services

Support a multidisciplinary team delivering inclusive, client-focused care

Grow your career with Western Sydney Local Health District

Bring your administration expertise to a service that makes a difference. Manage competing priorities, support a multidisciplinary team and help deliver culturally responsive gambling support to diverse communities across NSW.

Employment Type: Temporary Full Time (up to 30th June 2027)
Position Classification:Administration Officer Level 3
Remuneration: $37.27 - $38.44 per annum
Hours Per Week:38
Location:Cumberland

Where you'll be working
Join Western Sydney Local Health District (WSLHD) at Cumberland Hospital, North Parramatta, a landmark mental health facility with a proud history of care and innovation. As NSW's largest and Australia's oldest mental health facility, Cumberland Hospital supports local and broader communities through services spanning primary to tertiary care.

You’ll be part of the GambleAware Multicultural Service, a state-wide specialist service working with GambleAware providers to improve access to culturally responsive gambling counselling and support for culturally and linguistically diverse (CALD) individuals, families and communities.

Contribute to a service that promotes equitable access to support for diverse communities.

Work alongside a multidisciplinary team in a supportive and professional environment.

Be part of a health district committed to continuous improvement and high-quality service delivery.

Develop your skills in a large public health service guided by CORE Values.

Be part of a district advancing mental health care through the major Integrated Mental Health Complex at Westmead.

What you'll be doing
As the Administration Officer Level 3, you’ll provide essential administrative, clerical and secretarial support that helps the GambleAware Multicultural Service operate efficiently and deliver a positive experience for clients, visitors and staff.

Manage reception, telephone enquiries, correspondence, data entry, record keeping and general office support, ensuring accurate and timely service.

Prepare agendas, take minutes, maintain action logs and assist the manager with day-to-day administrative requirements.

Process routine transactions, roster changes, service requests, recruitment administration and patient-related information in accordance with relevant policies, procedures and delegations.

Coordinate stationery and consumables, respond to enquiries, resolve routine issues and elevate matters appropriately.

Support workplace health and safety, quality, accreditation and incident management processes, while helping maintain effective administrative systems and providing back-up support to colleagues when required.

Demonstrated experience providing secretarial and administrative support.

Advanced organisational, time management and communication skills, both oral and written with high interpersonal skills in communicating effectively with senior personnel, managers, staff and clients from culturally and linguistically diverse backgrounds; experience in dealing with conflict and/or difficult behaviours.

Demonstrated high level skills in computer program packages including MS Office, Iprocurement, HealthRoster and HPE Content Manager

Demonstrated experience in drafting correspondence, minute taking and supporting meetings and committees

Understanding of the concepts and requirements of confidentiality and privacy related to health issues and client information

Capacity to work autonomously and to undertake a diverse range of tasks demonstrating initiative, judgement and analytical skills and ability to meet deadlines.

Ability to develop quality administrative procedures to improve work practices including the development and maintenance of a central filing system

Current Drivers Licence valid within Australia and willingness to use for work purposes

Requisition ID: REQ694983
Applications Close:3rd November 2026.

Need more information ?

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.