Administration Assistant - Health Services

Inservio Pty Ltd; Brisbane; On-site; AUD 34,000 - 44,000; Part time

Job summary

Inservio Pty Ltd in Brisbane, Australia is seeking a Part-Time Administration Assistant to support our Ophthalmology teams by delivering efficient, accurate administrative support. Based at our Manly West office, the role offers 20-25 hours per week, ideally across 4 to 5 weekdays, with responsibilities spanning data entry, patient records, scheduling, and inquiries.

The successful candidate will be detail-oriented, professional, and capable of handling multiple tasks in a busy healthcare

Qualifications

• Experience working with Excel spreadsheets (preferred)
• Professional and friendly manner
• Strong attention to detail
• Strong organisational skills with the ability to manage multiple tasks and competing deadlines
• Experience working in logistics, a pharmacy, health care or medical industry an advantage

Responsibilities

• Accurate data entry and maintenance of patient treatment records
• Management of prescriptions, script approvals, and repeat prescription follow-up
• Uploading and tracking patient information using Excel spreadsheets and internal systems
• Handling patient payment enquiries and providing timely resolutions
• Scheduling clinic and patient deliveries through delivery management software
• Responding to phone, email, and general administrative enquiries
• Supporting day-to-day office operations, including auditing and general administration tasks

Skills

Excel

Attention to detail

Organizational skills

Professional demeanor

Multitasking

Job description

Inservio is a dynamic patient services company, full of vibrant and passionate people who are determined to support better outcomes for patients. Our mission is to simplify the complexity surrounding the provision of specialty medicines.

Our unique business is a leader in its field and growing. We are seeking like-minded people to join our team and help to continue to deliver upon our mission.

More information on our company at www.inservio.com.au

About the role

Based in our Manly West office, we are seeking a Part-Time Administration Assistant to support our Ophthalmology teams by delivering efficient, accurate, and high-quality administrative assistance.

20-25 hours per week, ideally worked over 4 to 5 weekdays.

Responsibilities include:

• Accurate data entry and maintenance of patient treatment records
• Management of prescriptions, script approvals, and repeat prescription follow-up
• Uploading and tracking patient information using Excel spreadsheets and internal systems
• Handling patient payment enquiries and providing timely resolutions
• Scheduling clinic and patient deliveries through delivery management software
• Responding to phone, email, and general administrative enquiries
• Supporting day-to-day office operations, including auditing and general administration tasks

Skills, experience and requirements include:

• Experience working with Excel spreadsheets (preferred)
• Professional and friendly manner
• Strong attention to detail
• Strong organisational skills with the ability to manage multiple tasks and competing deadlines
• Experience working in logistics, a pharmacy, health care or medical industry an advantage

You must have full Australian work rights.