Administration Assistant

Mildura Base Public Hospital; Mildura; On-site; AUD 52,000 - 63,000; Full time

Benefits offered by this job

Free parking on-site

On-site cafe

Salary packaging and novated leasing

Job summary

Mildura Base Public Hospital (MBPH) is seeking an Administration Assistant for the Specialist Clinic. The role focuses on patient reception, appointment management, check-in/check-out, and support for clinicians.

Casual opportunity with remuneration $30.75 per hour plus 25% casual loading and super. You will use Microsoft Office and hospital systems to maintain records and billing, contributing to a high standard of patient care.

Qualifications

• Proven interpersonal and time management skills.
• Experience in health or medical services and MS Office.
• Previous medical admin or reception experience.
• Certificate in Medical Terminology.
• Knowledge of hospital systems preferred.

Responsibilities

• Manage patient appointments and reception services.
• Handle patient check-in and check-out.
• Process referrals and billing.
• Maintain accurate patient records and documentation.
• Support clinicians and visitors with courteous service.

Skills

Interpersonal skills

Time management

Customer service

Multidisciplinary communication

Education

Certificate in Medical Terminology

Tools

Microsoft Office

Medical Director Clinical

BlueChip

Job description

Administration Assistant - Specialist Clinic

Status: Casual

Remuneration: $30.75 p/h + 25% + super

Classification: Administration Officer Grade 1 (HS1) under the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement.

About the Role

As an Administrative Assistant within the MBPH Specialist Clinics, you will play a vital role in delivering exceptional customer service and administrative support to patients, clinicians, and visitors. Working as part of a collaborative team, you will contribute to the efficient day-to-day operation of the clinics through managing patient appointments, reception and enquiry services, patient check-in and check-out processes, referral validation, billing and account administration, and maintaining accurate records. This dynamic role requires strong organisational skills, attention to detail, and a customer-focused approach to ensure a positive experience for all patients while supporting the delivery of high-quality healthcare services

To be successful in this role, you will have

• Proven interpersonal and time management skills
• The ability to communicate with a multidisciplinary team
• The ability to offer exceptional customer service at all times
• Previous health or medical services experience, and an intermediate level of computer skills within the Microsoft suite is essential.
• Previous experience in a medical administrative or reception role is desirable, along with a Certificate in Medical Terminology.
• Experience in hospital mainframe systems, patient management and clinical systems and medical software packages (Medical Director Clinical and BlueChip) would be advantageous.

For more role specific information please visit www.mbph.org.au/job-vacancies to view the position description.

About MBPH

At MBPH, we're driven by a genuine focus on patient-centred care. Our workforce of over 1,200 employees is committed to delivering care to our community 24/7, guided by our H.E.A.R.T. values.

Our people, Our H.E.A.R.T.

Our H.E.A.R.T. values (Happy Empathetic Accountable Respectful Team Based) are so much more than words; they are the driving force behind what we do every day. These values are lived throughout the organisation across each department, role and location.

What MBPH has to offer you

• An environment where external professional development is supported and encouraged
• Salary Packaging and Novated Leasing Options - Pay less tax
• Free parking on-site
• On-site Cafe
• Staff Well Being, Employee Assistance and Intervention Programs - Free Remedial Therapy and Physiotherapy
• At MBPH, we continue to strengthen our focus on diversity, equity and inclusion practices. This is supported through our internal network if LGBTQIA+ Allies and organisational membership with ACON Pride in Diversity.
• Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au

A valid Working with Children Check and a National Police Check (undertaken in the last three months), and mandatory role specific immunisations are required

Applications Close: 31/10/2026